Customer reviews from Tuft & Needle
Tuft & Needle - Hybrid Mattress - Blue
Average customer rating
4.6 out of 5
4.6
(587 Reviews)
Open Ratings Snapshot
Rating breakdown 587 reviews
5 Stars
444
4 Stars
71
3 Stars
41
2 Stars
20
1 Star
11
92%of customers recommend this product. 
(
404 out of 440
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Hybrid Mattress - Blue
Customer Rating
1 out of 5
1
No
on August 1, 2021
Posted by: Deee1
Gender:Female
Verified Purchase:Yes
I was hoping this would ease my back pain but instead made it worse . I’m so sad, all this money spent for worse pain.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience August 2, 2021
Hi there. Thanks for sharing candid feedback about your experience. We're sorry to hear that you haven't been sleeping well on the mattress and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
Mixed feelings
on September 10, 2020
Posted by: J & L
Verified Purchase:Yes
I loved it at first but after 2 months I’m not so sure. I fall right to sleep because it is very comfy but wake up in the middle of the night with killer hip and back pain and can’t fall back to sleep. So the jury is still out in our house about it.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Awesome mattress get one now
on December 26, 2020
Posted by: Anonymous
from Allen park, mi
Gender:Female
Verified Purchase:Yes
If you like to stay awake all night and toss and turn. Wake up with a stiff back and blaming everything and everyone around you for your bad day except your bed then this mattress is not for you. I mean I get it sometimes people like to be miserable. This bed is so comfortable I don’t want to get out of it. I have become a hermit to my mattress and the television. Get one. I don’t know why you are waiting or debating. This is the best mattress ever.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Very Satisfied
on January 7, 2021
Posted by: Happy sleeper the second
Verified Purchase:Yes
It is very firm, yet very soft. I have not reached the 100 nights, but so far it has been a great experience .
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Comfort
on April 13, 2021
Posted by: Katie Anne
from Austin, TX
Gender:Female
Verified Purchase:Yes
The hybrid is the most comfortable I’ve ever owned.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Great mattress
on April 25, 2021
Posted by: Jason W
from Bay Area, CA
Gender:Male
Verified Purchase:Yes
First great night’s sleep in a long time! Love it!
Written by a customer while visiting Tuft & Needle
Customer Rating
2 out of 5
2
So so.
on May 18, 2021
Posted by: Bryann
from Scottsdale AZ
Gender:Female
Verified Purchase:Yes
Was excepting for the mattress to be a little softer. It’s not as comfortable as I thought. I do like the adjustable gram but the mattress isn’t as good as I had hoped for.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamMay 19, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
So comfy!! 100% would buy again
on March 21, 2022
Posted by: Sam c
from Nyc
Gender:Female
Verified Purchase:Yes
This is exactly the mattress I was hoping for. Soft yet still supportive. I don’t overheat as much on it compared to conventional mattresses as well. Another thing I love is that when the person next to you shifts, you don’t feel it at all! My only gripe is that almost a month later, there is still a dull bit lingering odor to mattress. Similar to new car smell.
Written by a customer while visiting Tuft & Needle
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