Customer reviews from Tuft & Needle
Tuft & Needle - Hybrid Mattress - Blue
Average customer rating
4.6
(587 Reviews)
Rating breakdown 587 reviews
5 Stars
444
4 Stars
71
3 Stars
41
2 Stars
20
1 Star
11
92%of customers recommend this product.
(
404 out of
440)
Customer Reviews for Tuft & Needle - Hybrid Mattress - Blue
Posted by: Deemotomama
from Pagosa Springs CO
Gender:Female
Verified Purchase:Yes
I bought this to help alleviate my hip pain and my husbands shoulder pain. He has degenerative joint disease. I was disappointed that it did not after 4 weeks. I put a 3" memory foam top which has helped but after spending that kind of money, I really expected to have at least the shoulder pain relieved if not my hip pain. It is very comfortable but maybe I expected too much.
I would recommend this to a friend!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 4, 2020
Hi there, thank you for taking the time to share your thoughts. We’re sorry to hear the Hybrid mattress hasn’t met your expectations. We'd love to hear from you directly so we can gather more feedback and explore potential solutions. Please reach out to support@tn.com or 877-842-2586 if you’d like to troubleshoot or need help with a return.
Written by a customer while visiting Tuft & Needle
Posted by: Verified buyer
from Los Angeles
Gender:Male
Verified Purchase:Yes
I don’t believe this bed is suitable for a side/back sleeper who is over 200-220 lbs, although my wife loves it and she is a 140 lb stomach sleeper
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 23, 2020
Hi there. We appreciate your feedback and will share it with our product team. If we can help with anything moving forward, including troubleshooting options, please let us know at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: K. Mason
from DENTON, TX
Gender:Female
Verified Purchase:Yes
I’ve had this bed for about 2-3 months and it has been amazing! I’ve had back surgery and I’ve never had a bed that I’ve woken up without back pain until this one! I am so thankful we took a chance on Needle + Tuft!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3
Love tuft and needle...
on March 26, 2021
Posted by: CVishian
from California
Gender:Female
I slept on a tuft and needle mattress for a few years now but was needing a bigger bed due to my family size growing lol (fiancé and 2 standard poodles) so I went with the King Hybrid. First night on it and not to sure how I feel. It’s much firmer then I was expecting and don’t get that hip hugging feeling I keep reading of. Feel more like I’m kind of just laying on top and don’t have much “plush” feeling I was hoping for. I’ll update my review after I give it a couple more days. So fingers crossed!!
Also to add it arrived quickly and was a breeze to set up. From the looks and feel of it this mattress should last a long time!
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 26, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: great mattress gal
Gender:Female
Verified Purchase:Yes
This is the most comfortable mattress I have had in my life!! Whenever friends come over, I draw them into my room and make them sit on my bed to feel how comfortable it is, and every single one of them has remarked on what a great mattress it is. A few friends have sat on my mattress without my input first, and each time, without even my asking, their eyes widen and they say "whoa, your mattress is really comfortable." It's a great choice for back sleepers, as I am. It has a good balance of pillowy melt-into-it top matched with a firm, supportive spring underneath, that catches you so you don't feel like you're drowning. Recommend highly.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: C. Stewart
from Idaho
Gender:Female
Verified Purchase:Yes
Even better than our first Tuft and Needle mattress!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: David Str
Gender:Male
Verified Purchase:Yes
Not worth the money. Having more back and shoulder pain than before
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, February 11, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress hasn't been comfortable and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Anonymous
from Mesa az
Gender:Female
Verified Purchase:Yes
Most uncomfortable bed I've ever tried to sleep in. Caused extreme back pain
No, I would not recommend this to a friend.
Written by a customer while visiting Tuft & Needle