Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 20, 2022
Hi there. Thanks for sharing candid feedback about your experience so far! We're sorry to hear the mattress is a bit too soft for you, if you would like to troubleshoot any comfort issues or move forward with a return within the 100-night trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586 and we'd be more than happy to help.
Written by a customer while visiting Tuft & Needle
Best ever since day one… firm and supportive, yet very comfortable. Been sleeping on this mattress for over a month now and I’m finding myself sleeping longer and feeling more rested when I wake.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
This bed is amazing and so comfortable! My favorite thing is that I don't feel when my husband gets in the bed anymore, my side of the bed stays perfectly still.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
A bit firm for the slide sleeper - still comfortable. Take it to the next level and get the mattress topper!!! Best night sleep!! Ever!!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
No contoured support
on May 13, 2022
Posted by: Naturalbabe
from Oregon
Gender:Female
Slept on the bed for a few weeks and started having hip pain. This bed is not for side sleepers I weigh 220. Can’t get comfortable, got a refund. The only upside is the fact that they let me donate the bed to a friend and I still got a refund.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience, May 16, 2022
Hi there! Thank you for taking the time to provide your feedback. While we are glad to hear that you were able to find a new home for your mattress, we're sorry that you didn't get a great night's sleep. Thanks again for giving the mattress a try.
Written by a customer while visiting Tuft & Needle
We have twin Original beds for our kids and we decided to try the hybrid King for us (mom and dad) my husband has back and hip issues and I was a little nervous trying this mattress but my gosh it’s amazing! My husband loves it and we’ve had the best sleep since getting this mattress!
Written by a customer while visiting Tuft & Needle
Customer Rating
5
Great mattress!
on July 13, 2022
Posted by: annajm
from Kansas
Gender:Female
We bought this mattress year ago and so glad we did. We say “this is the most comfortable bed ever” multiple times a week. It’s soft and also supportive. My husband sleeps very hot so I don’t know if the “heat technology” actually works or not. To me, being hot when I sleep is more about the sheets and the thermostat than the mattress anyway. But we love this bed and would definitely buy it again!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle