Customer reviews from Tuft & Needle
Tuft & Needle - Hybrid Mattress - Blue
Average customer rating
4.6
(587 Reviews)
Rating breakdown 587 reviews
5 Stars
444
4 Stars
71
3 Stars
41
2 Stars
20
1 Star
11
92%of customers recommend this product.
(
404 out of
440)
Customer Reviews for Tuft & Needle - Hybrid Mattress - Blue
Posted by: Steve F
from Arizona
Gender:Male
Verified Purchase:Yes
Absolutely perfect! I've had mattresses cost nearly twice what this mattress cost and the is much nicer.
Written by a customer while visiting Tuft & Needle
Posted by: Happy Customer 1966
Gender:Female
Verified Purchase:Yes
So heavy to drag upstairs, but this is one of the most comfortable beds we have ever owned, and we slept well from the first night. We’re giant people had it 2 weeks so we’ll see what happens a year from now.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: MaryC
from Houston, TX
Gender:Female
Verified Purchase:Yes
We like this mattress. Firm without being hard. My tossing and turning do not disturb my husband. We would buy this mattress again for our guest room.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: mar123
from Baltimore, MD
Gender:Female
Verified Purchase:Yes
Extremely comfortable mattress. Best I've ever bought! Doesn't keep too much heat in, either.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Dhoefer
from Az
Gender:Female
Verified Purchase:Yes
We love this bed. Only negative is it's hard to get out of bed..
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Posted by: Mark1234
Verified Purchase:Yes
It's okay. Firmer then we would like. Not really getting the best night sleep.
Response from Tuft & NeedleBy Tuft & Needle, Customer Experience Team, March 23, 2021
Hi there. Thanks for sharing candid feedback about your experience so far. We're sorry to hear the mattress is too firm for you and will pass your comments along to our Product Team. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Posted by: Emiliy
from Syracuse, NY
Gender:Female
Verified Purchase:Yes
With extreme back problems this hybrid bed plus the mattress pad made my night sleeps a little bit easier. I'm not waking up in the middle of the night having to take advil. I am able to sleep through the night.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
2
Queen Hybrid - Not going to work for us
on July 31, 2021
Posted by: Chris B2
Gender:Female
We’ve had the hybrid mattress a week and are returning it. I really liked the original T&N foam we had (back when they didn’t have other kinds). We decided to replace it and wanted something springier, cooler, and where my hips didn’t sink in and bend my back at a weird angle ( we figured the foam had broken down over the years and just wasn’t cutting it anymore...our weights and build have not changed much).
So, the hubris: it was t a problem to unpack, it expanded over a few hours, and seemed to stabilize by the next day. Some of my back issues went away, but the whole mattress just felt kind of “blah”. Maybe that is the nature of a hybrid? Some of one thing, some of another, and not quite the best of either one. I felt like my body was sunk in at a wired angle from below my shoulder blades down to hips. Very odd. My rib cage and abs were tight/sore the next morning, as if I’m trying to hold myself straight while I sleep. The mattress looks like it has a bend in the middle still from being folded, and you can see matching wrinkles on the bottom side, too. I think T&N did better with the foam. Also, I’ll just add that my husband is impartial about the mattress- he’s not picky and never really likes them as much as me..and I did consider the Casper one with the pods “to support your thighs and lower back” and decided a firm, NO - I do not want my body suspended by my lower back. I just want to no sink in so much. We are switching back to a spring mattress with a foam top and pillow top. Tuft and Needle is so easy to work with, it’s a shame the hybrid just isn’t cutting it. The foam one was better!
So, the hubris: it was t a problem to unpack, it expanded over a few hours, and seemed to stabilize by the next day. Some of my back issues went away, but the whole mattress just felt kind of “blah”. Maybe that is the nature of a hybrid? Some of one thing, some of another, and not quite the best of either one. I felt like my body was sunk in at a wired angle from below my shoulder blades down to hips. Very odd. My rib cage and abs were tight/sore the next morning, as if I’m trying to hold myself straight while I sleep. The mattress looks like it has a bend in the middle still from being folded, and you can see matching wrinkles on the bottom side, too. I think T&N did better with the foam. Also, I’ll just add that my husband is impartial about the mattress- he’s not picky and never really likes them as much as me..and I did consider the Casper one with the pods “to support your thighs and lower back” and decided a firm, NO - I do not want my body suspended by my lower back. I just want to no sink in so much. We are switching back to a spring mattress with a foam top and pillow top. Tuft and Needle is so easy to work with, it’s a shame the hybrid just isn’t cutting it. The foam one was better!
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & Needle , Customer Experience , August 2, 2021
Hi there. Thanks for your feedback regarding the Hybrid mattress. We're sorry to hear the mattress isn't providing the support and comfort you had hoped for based on your previous mattress experience. If you would like to troubleshoot or need help with a return per the 100-Night Sleep Trial, please reach out to our Customer Experience team at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle