Customer reviews from Tuft & Needle
Tuft & Needle - Hybrid Mattress - Blue
Average customer rating
4.6 out of 5
4.6
(587 Reviews)
Open Ratings Snapshot
Rating breakdown 587 reviews
5 Stars
444
4 Stars
71
3 Stars
41
2 Stars
20
1 Star
11
92%of customers recommend this product. 
(
404 out of 440
)
Best Buy Privacy Policy
Customer Reviews for Tuft & Needle - Hybrid Mattress - Blue
Customer Rating
4 out of 5
4
Sleep is good and so is this mattress.
on January 25, 2021
Posted by: Lisa G.
Gender:Female
Verified Purchase:Yes
This is about 1000x as comfortable as the 20+ year old mattress it replaced. It’s pretty heavy which made for a challenging one person pandemic mattress wrestling event, but success made for sweet dreams. Foam smell was mild and transient. Feels warm; summer sleep review pending. Tall enough that the sheets are tight and the dog has to really work on jumping up in the morning.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Finally, a comfortable mattress!
on April 22, 2021
Posted by: LisaK42
from Minneapols
Gender:Female
Verified Purchase:Yes
We are loving our mattress! We have had two pretty bad mattresses over the past six years so I was worried about investing in yet another new mattress. There was no need to worry, this is the most comfortable mattress! Not too hard (like most have been) but not too soft either!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
I would definitely recommend this mattress
on August 14, 2022
Posted by: Nancy K
Verified Purchase:Yes
This bed has been great. It is very supportive but not too firm. I was having neck issues and this mattress has helped immensely. The box the bed arrives in is extremely heavy and did require 2-3 people to lift it to bring to our second floor. I would definitely recommend this bed.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Best mattress EVER
on January 18, 2023
Posted by: Anonymous
from Northern Nevada
Gender:Female
Verified Purchase:Yes
My very good friend, who is a health practitioner, recommended this mattress to us. Her and her husband have purchased several over the years. After a two-year period in my life blowing through FIVE different mattresses trying to find that just right fit, I was really glad to get her recommendation and felt very hopeful. Wow, were we not disappointed whatsoever! For the first time in a decade or more, I sleep peacefully and dream and dream and dream. I do not have sore spots on my hips, I am not uncomfortable ever, I could not be happier with this purchase. I highly recommend this mattress! I am an absolute princess and the pea, my husband and I are both very lean and thin and tall and no pressure points, wonderful sleep, minimal movement, supportive, but not too soft, but feels very, very plush; anything that was ever wrong with any other mattress, this company fixed it. I could not be happier!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Switched from sleep number and never going back
on June 19, 2020
Posted by: Kailyn c
from Mesa, Az
Gender:Female
Verified Purchase:Yes
This bed is simply amazing. We switched from a sleep number and we will never go back. I’m a side and stomach sleeper and this bed makes me feel very supported in all positions, no back, hip or shoulder pain any longer! Would always recommend!! The fact that they make their mattress with out all the typical toxic chemicals is the main reason i bought the bed and the comfort and support is why i will now always own a tn bed.
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
The Hybrid and my story
on January 13, 2021
Posted by: Anonymous
from Riverside CA
Gender:Female
Verified Purchase:Yes
First of all, T&N has the best customer service. I am very hard to please as I have had many spine and hip surgeries. Finding the right bed has been exhausting. I started with the Original. It was good for the average person. My back pain was lessened but still had pressure points. I tried other companies with no better results. I decided to try the Mint, since their service was top notch. It was a lot firmer in my opinion and didn’t care for it. My daughter and husband have these now and are happy. I then tried the Temperpedic and was great for pressure points but I was still waking up with back pain. I thought this was just me. As time passed I know I needed something different. I saw they introduced the Hybrid. The description sounded like what I needed. So I did!!! First night and on... still in my trial... has been simply amazing. No more increased pain and no pressure point pain! It’s soft but VERY supportive. It’s the best!!! My only complaint is that I don’t want to travel anywhere cuz I won’t have my bed. If T&N put this in Hotels it would be amazing!!
BTW, the foam on the Original and Mint is very responsive and even though years have passed they are in pristine condition with no sagging. I hope the same for the hybrid since it has springs. ❤️
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
Customer Rating
3 out of 5
3
A little disappointed
on April 25, 2020
Posted by: M Collins
from California
Gender:Female
Verified Purchase:Yes
We have always had an inner spring mattress. This mattress feels spongy, and we find we are aware of the other person moving during the night.
No, I would not recommend this to a friend.
Response from Tuft & NeedleBy Tuft & NeedleCustomer Experience TeamApril 28, 2020
Hi there, thank you for taking the time to share your experience. We'll make sure your feedback is heard by our product team. If you would like to troubleshoot or need help with a return, please reach out to us directly at support@tn.com or 877-842-2586.
Written by a customer while visiting Tuft & Needle
Customer Rating
5 out of 5
5
Like Sleeping on a Supportive Marshmello
on June 29, 2020
Posted by: Lauren D
from Dallas, TX
Gender:Female
Verified Purchase:Yes
I had bought two other store brand mattresses before finally trying the tuft and needle hybrid. I cannot express how impressed I am with this mattress’ comfort and feel. It took about 2 weeks to break in but now it feels like a supportive marshmello when I sleep on it! Plus, it supports me and my husband who is over 200 lbs and does not dip. I had almost accepted that I would never get a good nights rest or not wake up without aches but this T and N mattress has completely turned my sleeping game around! In addition, the tuft and needle customer service team is amazing! They want you to genuinely love the mattress and be happy with your purchase. Highly recommend!
I would recommend this to a friend!
Written by a customer while visiting Tuft & Needle
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