Customer Reviews for Frigidaire - 30 in. Wide 4 Burners Built-In Gas Cooktop - Black
Customer Rating
3
on October 23, 2023
Posted by: Little Luke
[This review was collected as part of a promotion.] Stovetop letting gas smell out. Also, it is too high for me. I didn't realize it in the store.
Response from frigidaire.comBy Maria, Online Outreach Specialist, October 25, 2023
We're sorry that you're having troubles with your cooktop. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. While we were unable to locate any contacts pertaining to your concern based on the information provided, we would like to ensure that your cooktop will work as designed. At your convenience, please reach out to us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
[This review was collected as part of a promotion.] First time using gas and having such a fabulous cooktop like this. Amazing quality and love the gas cooling now. Wish we would have bought this in our previous home after using this. Great job team !
[This review was collected as part of a promotion.] Sadly, it seems that stovetops are now an item that is easier to replace than to repair. At least this cooktop fit perfectly and was easy to connect to both the gas line and the electric plug. We’ve been using it every day, and it works perfectly.
[This review was collected as part of a promotion.] The only problem is BTU is good but there is more distance between utensil surface and burner because of the there is teat loss and all other things on side of platform and counter top surface get heated
[This review was collected as part of a promotion.] Working great so far. Easy to turn the knobs and ignite. Grates are a bit heavy to lift for cleaning, but manageable. Good level of flames, already cooked several meals.
[This review was collected as part of a promotion.] This cooktop gets a lot hotter than our old one so we are adjusting our cooking habits a bit. Grates are VERY heavy but you can reach under them to clean. Took a while to get use to the full grate. So far we’re happy with it.