Customer reviews from frigidaire.com
Frigidaire - 30" Built-In Gas Cooktop - Black
Average customer rating
4.7
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
62
4 Stars
9
3 Stars
2
2 Stars
2
1 Star
1
Customer Reviews for Frigidaire - 30" Built-In Gas Cooktop - Black
Customer Rating
5
Best 30” White stovetop on the market
on November 12, 2023
Posted by: JPC Heights
[This review was collected as part of a promotion.] I am very pleased with my purchase! The stovetop works perfectly and looks amazing too. We replaced our older Whirlpool with this unit since it is extremely difficult to find a well made modern white 30” stovetop. Thanks Frigidare!
Written by a customer while visiting frigidaire.com
Customer Rating
2
CANNOT BE PROPERLY CLEANED
on April 23, 2023
Posted by: NovaCat2009
CANNOT BE PROPERLY CLEANED
This model looks good, but is NOT practical. I’m shocked to see all the 5 star reviews, not buying it. If you’re like me, you will not be happy with this cooktop. It doesn’t come clean. The grates are a type of powder coated metal that looks like crap after one use. If you slide a pot or pan, you’ll see the scrape marks. If you spill anything, it won’t completely come off no matter what you do. AND I’M A VERY NEAT COOK! Also, no matter what type of sponge or other cleaning instrument you use, you’ll see remnants of it on the grate. Sponge crumbs off on it, fabric same. Then, the metal looks powdery gray. If you run your finger along the metal, same thing happens. The cooktop surface is also problematic. You’ll see the outline of anything that spills while cooking no matter what you use to clean it when it’s wet which means it’s not actually coming off. I tried all manner of cleaners including barkeepers friend which is a gentle, phenomenal ‘scrub’. So if I’ve only had this unit less than one month? I’m not seeing this as something I can live with. It’s a shame because it’s a good looking unit. But looks don’t cut it if you’re going to be a slave to it. My last cooktop, a Kenmore, was 23 years old and still working.
This model looks good, but is NOT practical. I’m shocked to see all the 5 star reviews, not buying it. If you’re like me, you will not be happy with this cooktop. It doesn’t come clean. The grates are a type of powder coated metal that looks like crap after one use. If you slide a pot or pan, you’ll see the scrape marks. If you spill anything, it won’t completely come off no matter what you do. AND I’M A VERY NEAT COOK! Also, no matter what type of sponge or other cleaning instrument you use, you’ll see remnants of it on the grate. Sponge crumbs off on it, fabric same. Then, the metal looks powdery gray. If you run your finger along the metal, same thing happens. The cooktop surface is also problematic. You’ll see the outline of anything that spills while cooking no matter what you use to clean it when it’s wet which means it’s not actually coming off. I tried all manner of cleaners including barkeepers friend which is a gentle, phenomenal ‘scrub’. So if I’ve only had this unit less than one month? I’m not seeing this as something I can live with. It’s a shame because it’s a good looking unit. But looks don’t cut it if you’re going to be a slave to it. My last cooktop, a Kenmore, was 23 years old and still working.
Response from frigidaire.comBy Angel, Online Outreach Specialist, April 24, 2023
Hi, NovaCat2009.
We are terribly disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. We’d like to investigate the matter further so we can determine the best course of action. For Care and Cleaning concerns, you are able to view additional information with the following link to address your concern. Please check Pages 15-16,
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A01704507en.pdf
Should you have any questions or concerns, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Warmest Regards,
Angel
We are terribly disappointed to learn of your troubling experience and apologize for the inconvenience this has created for you and your home. We’d like to investigate the matter further so we can determine the best course of action. For Care and Cleaning concerns, you are able to view additional information with the following link to address your concern. Please check Pages 15-16,
https://na2.electroluxmedia.com/Original/Electrolux/Electrolux%20Assets/Document/Complete%20Owners%20Guide/English/A01704507en.pdf
Should you have any questions or concerns, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
Warmest Regards,
Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on May 22, 2023
Posted by: Uncle Dan G
[This review was collected as part of a promotion.] It works well, but the grills are too heavy, when it comes to cleaning.
Written by a customer while visiting frigidaire.com
Customer Rating
5
on October 24, 2023
Posted by: Loretta1937
[This review was collected as part of a promotion.] Grates are too heavy, do you have lighter one.?
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love my new range cooktop
on January 10, 2024
Posted by: Cdmax
[This review was collected as part of a promotion.] Its beautiful stainless steel and strong grates captured my attention. The installation was easy and start cooking right away. Loved the ease of the controls, the latest technology, the one big burner for large pots. It’s easy to clean up spills and it’s so beautiful. Bravo Frigidaire 👏🏻
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Top for my replacement need
on December 13, 2024
Posted by: bobmeroney
[This review was collected as part of a promotion.] Good quality, fairly straight up installation. Included a note gas line as well. The Low flame adjustment is a great feature.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Induction Cooktop
on June 19, 2023
Posted by: Kim1218
[This review was collected as part of a promotion.] I love my Induction Cooktop! It heats quickly and cools down faster than expected. I never liked cooking on electric, but induction cooking reminds me of cooking with gas. The more I use it, the more I like it. Just be aware that you have to have cookware that is made for induction or it won’t work.
Written by a customer while visiting frigidaire.com
Customer Rating
4
kennyb49
on January 20, 2024
Posted by: kenbob49
[This review was collected as part of a promotion.] Love the side by side refrigerator with the ice and water in the door. Plenty of storage inside.
Written by a customer while visiting frigidaire.com