Customer reviews from hp.com
HP - EliteBook 860 G9 16" Laptop - Intel Core i7 with 16GB Memory - 256 GB SSD - Silver
Average customer rating
4.1
(50 Reviews)
Rating breakdown 50 reviews
5 Stars
34
4 Stars
3
3 Stars
3
2 Stars
4
1 Star
6
57%of customers recommend this product.
(
4 out of
7)
Customer Reviews for HP - EliteBook 860 G9 16" Laptop - Intel Core i7 with 16GB Memory - 256 GB SSD - Silver
Posted by: New_HP_user
from Colonial Heights, VA
Verified Purchase:Yes
Laptop is very fast and very nice. However, the fan on this thing is ridiculously loud, to the point it's not good for conducting Teams or Zoom meetings. People on the other end thought I was outside at an airport or something with all the background noise. I've had gaming rigs that didn't make this much noise, and all I was running was Teams. I did contact customer support who ran some tests, and was able to let the rep hear the fan noise over the call. They were quick to send a box for me to return the laptop so they can attempt to fix the issue. I'll update the rating once I get a response/new laptop, but for now it's 2 stars max.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Customer Rating
2
No instructions with the computer. The arrangement of the keyboard is very different 👿👿
on January 29, 2023
Posted by: Goldenbear Grandpa
Verified Purchase:Yes
Terrible arrangement of keyboard. Hard to locate the off/on and delete keys
Written by a customer while visiting hp.com
Posted by: Faster laptop required
from California
Verified Purchase:Yes
Works like a champ
I would recommend this to a friend!
Value
5
Quality
5
Written by a customer while visiting hp.com
Posted by: SRILS
Verified Purchase:Yes
Superfast, love it.
Written by a customer while visiting hp.com
Ratings-Only Reviews
Based on the average of (38) ratings-only reviews
Overall Customer Rating
4.2