Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
3
Disappointing
on November 23, 2025
Posted by: jan25
This microwave looks good and functions well in the cooking department but that's about it. Was difficult to put in because the fan exhaust tin is so cheap that it becomes all bent and unusable. We had it professionally installed and had to get creative with the air exhaust. The door is off and hangs down a little which has been mentioned in previous reviews. You would think that after so long that they would have figured out this flaw. Finally the absolute worst is the fan, two speeds, average loudness, but completely useless! When cooking the steam covers the oven and drips all over the place. I have to keep wiping it off. This may be because when I used a gas stove the steam would just evaporate away but using a induction stove it doesn't.So if you are getting an induction stove, make sure you get a stronger fan. I don't know if this issue will affect the longevity of the unit.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, November 24, 2025
Thank you for taking the time to share such detailed feedback. We’re glad to hear that your microwave looks great and performs well for cooking. However, we sincerely apologize for the installation difficulties, the door alignment issue, and the challenges you’ve experienced with the fan and steam management. Your observations regarding the exhaust and performance with an induction stove are very helpful, and we’ll share your comments with our product team as we continually look for ways to improve our appliances. We truly appreciate your honesty and hope you are able to enjoy the benefits of your microwave despite these challenges. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m.-6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.ca