Customer reviews from frigidaire.ca
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.4
(31 Reviews)
Rating breakdown 31 reviews
5 Stars
18
4 Stars
9
3 Stars
3
2 Stars
1
1 Star
0
87%of customers recommend this product.
(
26 out of
30)
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
Over the range microwave
on September 13, 2026
Posted by: Ljke
Beautiful microwave. Easy to install and looks great n my kitchen. Quiet.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 14, 2026
Dear Valued Customer,
Thank you for the wonderful feedback! We’re thrilled to hear that you’re loving the beautiful design, easy installation, and quiet performance of your Frigidaire microwave. It’s great to know it looks right at home in your kitchen!
We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
Should you have any questions or concerns that we may be able to assist you with, please feel free to reach out. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a great day!
Best regards,
Chris
Thank you for the wonderful feedback! We’re thrilled to hear that you’re loving the beautiful design, easy installation, and quiet performance of your Frigidaire microwave. It’s great to know it looks right at home in your kitchen!
We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
Should you have any questions or concerns that we may be able to assist you with, please feel free to reach out. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Work fine
on August 9, 2026
Posted by: Kev67
I think this microwave was made for right handed people
As a lefty I find it a little inconvenient to grab the door handle with my left hand
Still getting used to the keypad buttons. The exact spot to press seems a little to the left of where I think it should be.
Family is happy with it. It looks great and works well. We really like the bright led lighting
As a lefty I find it a little inconvenient to grab the door handle with my left hand
Still getting used to the keypad buttons. The exact spot to press seems a little to the left of where I think it should be.
Family is happy with it. It looks great and works well. We really like the bright led lighting
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 10, 2026
Hi Kev67!
Thank you for sharing your thoughtful feedback! We’re glad to hear that your Frigidaire microwave looks great, works well, and that your family is enjoying the bright LED lighting. We also appreciate your helpful comments about the door handle and keypad placement, especially from a left-handed perspective.
Your feedback is valuable to us and helps us identify opportunities to improve our products. If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your thoughtful feedback! We’re glad to hear that your Frigidaire microwave looks great, works well, and that your family is enjoying the bright LED lighting. We also appreciate your helpful comments about the door handle and keypad placement, especially from a left-handed perspective.
Your feedback is valuable to us and helps us identify opportunities to improve our products. If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good so far
on July 11, 2026
Posted by: GG_YYC
I bought it to replace a 20 year old Kenmore that I never really liked. This one has more sensor features.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 14, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance has been a welcome upgrade from your previous unit. It’s great to know you’re enjoying the added sensor features and the convenience they provide.
Thank you for choosing Frigidaire. We hope your new appliance continues to deliver reliable performance and make your everyday tasks easier for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire. We hope your new appliance continues to deliver reliable performance and make your everyday tasks easier for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
New Microwave
on June 16, 2026
Posted by: MaryS
I am very pleased with my new microwave because the fan is so quiet and the recessed handle is the perfect height for me. So far it seems to working very well.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, June 19, 2026
Hi there, MaryS! Thank you for sharing your experience with your new microwave! We’re delighted to hear that you’re pleased with how quietly the fan operates and that the recessed handle height is a great fit for you. It’s wonderful to know that your microwave has been working well so far.
We truly appreciate your feedback and are happy to have you as part of the Frigidaire family. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
We truly appreciate your feedback and are happy to have you as part of the Frigidaire family. If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
2
works well but parts fell off - Poor Quality and Failed Repair
on May 11, 2026
Posted by: Cous
I purchased this item in November of 2025. I have had recurring Build Quality Issues where parts detach shortly after purchase. Though it is attractive and functions well, the parts remain unattached and broken with no resolution in sight. I continue to contact without further initial response. Very frustrating!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 12, 2026
Hi Cous,
Thank you for sharing your feedback. We’re sorry to hear about the recurring build quality concerns you’ve experienced and the frustration caused by parts detaching shortly after purchase, as well as the lack of response you’ve received. We understand how disappointing this must be, especially when the unit is otherwise functioning as expected.
We can see that you are already working with our Consumer Care team regarding your concerns. For continued assistance and updates on your case, please continue to connect with us through Frigidaire.ca or call us at 1-800-265-8352, Monday - Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback. We’re sorry to hear about the recurring build quality concerns you’ve experienced and the frustration caused by parts detaching shortly after purchase, as well as the lack of response you’ve received. We understand how disappointing this must be, especially when the unit is otherwise functioning as expected.
We can see that you are already working with our Consumer Care team regarding your concerns. For continued assistance and updates on your case, please continue to connect with us through Frigidaire.ca or call us at 1-800-265-8352, Monday - Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Ideal
on May 10, 2026
Posted by: Upgrade
Fits well under cupboard, parts worked. Matches stove.
I would recommend this to a friend!
Response from frigidaire.caBy Sam, Online Outreach Specialist, May 12, 2026
Dear Valued Customer!
Thank you for sharing your feedback about your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave, model FMOW1852AS. We’re glad to hear that the microwave fits well under your cupboard, that all the parts worked properly, and that it matches your stove nicely. We appreciate you choosing Frigidaire and hope you continue to enjoy both the style and performance of your new appliance!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for sharing your feedback about your Frigidaire 1.8 Cu. Ft. Over-The-Range Microwave, model FMOW1852AS. We’re glad to hear that the microwave fits well under your cupboard, that all the parts worked properly, and that it matches your stove nicely. We appreciate you choosing Frigidaire and hope you continue to enjoy both the style and performance of your new appliance!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!
on May 8, 2026
Posted by: MicrowaveMike
Looks good, works well! Seems to heat pretty evenly.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, May 11, 2026
Hi there,
Thank you for sharing your feedback! We’re glad to hear your microwave looks good, is working well, and is heating your food evenly.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
— Reed
Thank you for sharing your feedback! We’re glad to hear your microwave looks good, is working well, and is heating your food evenly.
If you ever need assistance or have questions, you can reach our team through live chat at Frigidaire.ca or by calling 1-800-265-8352, Monday – Friday, 8:30am – 8pm ET.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great microwave
on April 16, 2026
Posted by: Cindy3
I bought it in February. It looks great and exceeds my expectations. I am very happy with my purchase
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, April 20, 2026
Hello Cindy3, thank you for sharing your feedback! We’re delighted to hear that your Frigidaire purchase from February is meeting and even exceeding your expectations. It’s great to know you’re very happy with your appliance and that it’s a great fit for your home.
If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out via Live Chat on our website or contact our Customer Support team by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again for choosing Frigidaire. Have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please don’t hesitate to reach out via Live Chat on our website or contact our Customer Support team by dialing 1 (800) 265-8352. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you again for choosing Frigidaire. Have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca