Customer reviews from frigidaire.ca
Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Average customer rating
4.3
(36 Reviews)
Rating breakdown 36 reviews
5 Stars
20
4 Stars
11
3 Stars
3
2 Stars
1
1 Star
1
86%of customers recommend this product.
(
30 out of
35)
Customer Reviews for Frigidaire - 1.8 Cu. Ft. Over-The-Range Microwave with Sensor Cooking - Stainless Steel
Customer Rating
5
It’s way quieter than my other microwave. And has some nice new features like the melt button
on October 29, 2026
Posted by: Phoebe70
Love my new microwave, and pleasantly surprised and how much I love it
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, November 2, 2026
Thank you so much for sharing your experience with your new microwave! We’re thrilled to hear that you’re enjoying it and that its quieter operation has made such a positive difference compared to your previous microwave. It’s also great to know that you’re loving the new features, especially the convenient melt button, which adds extra ease and versatility to your everyday cooking needs. We’re always happy to hear when a product exceeds expectations, and it’s wonderful that you’ve been pleasantly surprised by how much you love your new appliance!
Should you have any questions or require assistance with your microwave, please don’t hesitate to reach out to us through chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing us and for taking the time to share your feedback. We truly appreciate your support! - Maria
Should you have any questions or require assistance with your microwave, please don’t hesitate to reach out to us through chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Thank you again for choosing us and for taking the time to share your feedback. We truly appreciate your support! - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
good features and easily installed
on October 22, 2026
Posted by: GezaG
We purchased the microwave last week. Installation was simple and straight forward.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, October 23, 2026
Thank you for your great feedback, GezaG! We’re happy to hear that your new microwave was easy to install and that you’re enjoying its features. It’s wonderful to know you had such a smooth start with your new appliance. We appreciate you choosing Frigidaire!
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Great features for the price.
on October 22, 2026
Posted by: Griffer
Nice unit overall. Perhaps a bit louder than expected when microwaving but otherwise works well. No issues so far.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, October 22, 2026
Hi Griffer!
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire microwave and appreciate its features and value. We also appreciate your comments regarding the noise level, as your feedback helps us better understand your experience.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your Frigidaire microwave and appreciate its features and value. We also appreciate your comments regarding the noise level, as your feedback helps us better understand your experience.
If you ever have any questions or need assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Absolutely Hate It
on October 21, 2026
Posted by: Margn
It doesnt heat well and it keeps popping up 7777. And i keep having to unplug an repugnant to stop it. My last fridgdair was was old but started doing the same thing except it would start on its own. Was worried of a fire hazard. This is doing the same but not starting, just giving the number 7777 and there's no way of stopping it but to unplug.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 26, 2026
Hi there. We're sorry to hear about the issues you're experiencing with your Frigidaire appliance. We understand how frustrating it must be to deal with inconsistent heating and the recurring 7777 display, especially when you have to unplug the unit to stop it. We also understand your concerns about safety, particularly given your experience with your previous appliance.
Your concerns are important to us, and we recommend discontinuing use of the appliance until it has been inspected by a qualified service technician. We encourage you to contact our customer service team for assistance with the next steps.
You can reach us via live chat at https://www.frigidaire.ca or by phone at (800) 265-8352, Monday through Friday, 8:30 a.m.–8:00 p.m. EST.
We sincerely apologize for the inconvenience and appreciate you bringing this matter to our attention.
If you need any assistance, please feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Your concerns are important to us, and we recommend discontinuing use of the appliance until it has been inspected by a qualified service technician. We encourage you to contact our customer service team for assistance with the next steps.
You can reach us via live chat at https://www.frigidaire.ca or by phone at (800) 265-8352, Monday through Friday, 8:30 a.m.–8:00 p.m. EST.
We sincerely apologize for the inconvenience and appreciate you bringing this matter to our attention.
If you need any assistance, please feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Basic model
on October 15, 2026
Posted by: Former North Ender
Relatively easy to install. The older model it had replaced had upper brackets, while this one had a lower mounting bracket. A Youtube video helped for me to install it quite easily (first time for me and I'm 70 yrs old), but you need a 2nd person to station it as you tighten the upper screws. I'm giving it a 4 star for the following reasons. There is no backlight on the touch pad, and you cannot see the numbers during night time. Also, there is only one light intensity instead of two above the stove.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, October 19, 2026
Hi there. Thank you for sharing your detailed feedback! We’re glad to hear that you found the installation manageable and that the YouTube video helped you through the process. We appreciate you pointing out the lack of backlighting on the touchpad and the single light intensity setting above the stove. Your comments are valuable and help us better understand what matters most to our customers. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Over the range microwave
on September 13, 2026
Posted by: Ljke
Beautiful microwave. Easy to install and looks great n my kitchen. Quiet.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 14, 2026
Dear Valued Customer,
Thank you for the wonderful feedback! We’re thrilled to hear that you’re loving the beautiful design, easy installation, and quiet performance of your Frigidaire microwave. It’s great to know it looks right at home in your kitchen!
We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
Should you have any questions or concerns that we may be able to assist you with, please feel free to reach out. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a great day!
Best regards,
Chris
Thank you for the wonderful feedback! We’re thrilled to hear that you’re loving the beautiful design, easy installation, and quiet performance of your Frigidaire microwave. It’s great to know it looks right at home in your kitchen!
We appreciate you choosing Frigidaire and hope you continue to enjoy it for years to come!
Should you have any questions or concerns that we may be able to assist you with, please feel free to reach out. You can connect with us via live chat at Frigidaire.ca or contact our Customer Care Team at 1-800-265-8352, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Work fine
on August 9, 2026
Posted by: Kev67
I think this microwave was made for right handed people
As a lefty I find it a little inconvenient to grab the door handle with my left hand
Still getting used to the keypad buttons. The exact spot to press seems a little to the left of where I think it should be.
Family is happy with it. It looks great and works well. We really like the bright led lighting
As a lefty I find it a little inconvenient to grab the door handle with my left hand
Still getting used to the keypad buttons. The exact spot to press seems a little to the left of where I think it should be.
Family is happy with it. It looks great and works well. We really like the bright led lighting
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, August 10, 2026
Hi Kev67!
Thank you for sharing your thoughtful feedback! We’re glad to hear that your Frigidaire microwave looks great, works well, and that your family is enjoying the bright LED lighting. We also appreciate your helpful comments about the door handle and keypad placement, especially from a left-handed perspective.
Your feedback is valuable to us and helps us identify opportunities to improve our products. If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your thoughtful feedback! We’re glad to hear that your Frigidaire microwave looks great, works well, and that your family is enjoying the bright LED lighting. We also appreciate your helpful comments about the door handle and keypad placement, especially from a left-handed perspective.
Your feedback is valuable to us and helps us identify opportunities to improve our products. If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Good so far
on July 11, 2026
Posted by: GG_YYC
I bought it to replace a 20 year old Kenmore that I never really liked. This one has more sensor features.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 14, 2026
Hi there. Thank you for sharing your feedback! We’re glad to hear that your Frigidaire appliance has been a welcome upgrade from your previous unit. It’s great to know you’re enjoying the added sensor features and the convenience they provide.
Thank you for choosing Frigidaire. We hope your new appliance continues to deliver reliable performance and make your everyday tasks easier for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Thank you for choosing Frigidaire. We hope your new appliance continues to deliver reliable performance and make your everyday tasks easier for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca