Customer reviews from jennair.com
JennAir - 29.4 Cu. Ft. Side-by-Side Refrigerator with Capacitive Touch Controls - Custom Panel Ready
Average customer rating
4.2
(57 Reviews)
Rating breakdown 57 reviews
5 Stars
32
4 Stars
14
3 Stars
4
2 Stars
3
1 Star
4
81%of customers recommend this product.
(
44 out of
54)
Customer Reviews for JennAir - 29.4 Cu. Ft. Side-by-Side Refrigerator with Capacitive Touch Controls - Custom Panel Ready
Customer Rating
2
Disappointed
on February 3, 2023
Posted by: Elianef
from Las Vegas
Length of ownership:1 month
[This review was collected as part of a promotion.] It looked great when it arrived but we are very disappointed as we found our fruits frozen in the drawer. The temperature in the upper drawer is -5C and 2C in the other one. The temperature inside the refrigerator is 2C. The thermostat is settled at 37F.
That’s only one of the problems :
The doors have a gap.
The corners of the doors have a defect..Installer said it shouldn’t be like that!
We reported the problems to Ferguson where we purchased it, and are waiting for their answer.
My husband is very disappointed as he is the one who chose Jennair, personally I wanted Subzero !!
That’s only one of the problems :
The doors have a gap.
The corners of the doors have a defect..Installer said it shouldn’t be like that!
We reported the problems to Ferguson where we purchased it, and are waiting for their answer.
My husband is very disappointed as he is the one who chose Jennair, personally I wanted Subzero !!
Written by a customer while visiting jennair.com
Customer Rating
4
PROBLEMS WITH ICE MAKER
on February 4, 2023
Posted by: TOM48
from ELKHART, IN
Length of ownership:3 months
[This review was collected as part of a promotion.] BOTTOM DRAWER IN FRIDGE FREEZES ITEMS, HAD TO REPLACDE ICE MAKER
Pros: Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
4
Speak and functional
on February 5, 2023
Posted by: Gautasa
from Cleveland, Ohio
Length of ownership:6 months
[This review was collected as part of a promotion.] All good except cannot figure out how to pull out the ice drawer to clean it. Any thoughts will be appreciated
Pros: Attractive Design
Cons: Difficult To Clean, Hard To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Great style
on February 9, 2023
Posted by: Kaye
from Florida
Length of ownership:3 months
[This review was collected as part of a promotion.] I love the way it looks. And love that it doesn’t have an ice maker on the door.
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
3
Average Refrigerator
on February 23, 2023
Posted by: Deano17
from St. George Utah
Length of ownership:6 months
[This review was collected as part of a promotion.] I ordered the built-in refrigerator along with the applicable stainless steel panels/handles in October 2021. The refrigerator arrived in September 2022. The panels/handles finally arrived in February 2023.
My only significant issue with the refrigerator's functionality is the Ice Maker. The ice cubes melt together. I have tried many fixes to prevent this issue such as colder temps and lining the tray with paper. So far, nothing has worked.
Also, the tray is impossible to take out of the freezer if it's full of ice cubes because the door only opens 90 degrees. In other words, the tray is too large for the door opening so it has to be awkwardly twisted at a few angles to remove it. The process reminds me of a mini obstacle course.
Pros: Attractive Design, Quality Construction
Cons: Hard To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Great features
on March 2, 2023
Posted by: Dcob
from NE Ohio
Length of ownership:1 month
[This review was collected as part of a promotion.] I’ve been using this refrigerator for only a few weeks so I can’t comment on reliability yet, but the overall design is excellent! I love the obsidian interior and the LED lights. Everything is easy to see( less waste from forgotten items), the arrangement of the space optimizes storage, and the soft close drawers are great. The temperature control really helps with longer life of food.
Pros: Convenient, Attractive Design, Easy To Use, Quality Construction
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
5
Love it!
on March 31, 2023
Posted by: Drea
from Iowa
Length of ownership:1 month
[This review was collected as part of a promotion.] We love this fridge! It is beautiful and has a great layout.
Pros: Convenient, Attractive Design, Easy To Use
I would recommend this to a friend!
Written by a customer while visiting jennair.com
Customer Rating
1
Never worked more than a few days
on July 25, 2023
Posted by: Eric1221
from Tempe
Length of ownership:3 months
[This review was collected as part of a promotion.] We bought this fridge in March and noticed a few days later we had to turn the temperatures down, in May we realize it was a problem as the freezer was now at 50°. They replaced the heater in June, and yesterday we realize the fridge is back up to 14° and rising.
Pros: Attractive Design, Quality Construction
Cons: Unstable
No, I would not recommend this to a friend.
Written by a customer while visiting jennair.com