Customer reviews from kamadojoe.com
KAMADO JOE - Motorized rotisserie for Big Joe grill - Black
Average customer rating
4.8
(215 Reviews)
Rating breakdown 215 reviews
5 Stars
190
4 Stars
16
3 Stars
2
2 Stars
3
1 Star
4
98%of customers recommend this product.
(
204 out of
208)
Customer Reviews for KAMADO JOE - Motorized rotisserie for Big Joe grill - Black
Customer Rating
2
Diameter fit is very poorly designed
on December 1, 2020
Posted by: Trying to do my best
from Neenah, WI
Gender:Male
I have the Classic 2. I bought this to do my turkey for thanksgiving. Seeing a bunch of videos with the skin too burned, I decided to do the JoeTisserie turkey with the heat deflector plates installed. This requires the divide and conquer rack to be in place. However...the JoeTisserie was designed with a lot smaller diameter than the diameter of the KC Classic 2. There is literally like an 1-2" difference on the inside diameter. This is completely unnecessary for the record...just poor design. The result is that the JoeTisserie cannot fit in the gap between the outside of the divide and conquer rack and inside of the grill itself. It literally has to sit on one side of the rack. This creates air gaps. For a product that is supposedly SPECIFICALLY DESIGNED for the KJ...this is ridiculous...did you guys not prototype this thing before starting production of it?
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, February 19, 2021
Thank you for sharing your experience. The JoeTisserie is designed to sit on the edge of the grill. While in use, the firebox should be the only installed interior, this accessory will not fit with the Divide and Conquer in place. The food should cook over an open flame, not with the deflectors in place. I am very sorry for the confusion. Please contact our Support team if we can be of further assistance or clarification.
Written by a customer while visiting kamadojoe.com
Customer Rating
5
Spinning with happiness!
on January 19, 2021
Posted by: TD Rover
from Houston, TX
Gender:Male
My wife gave this to me for my birthday and I absolutely love it! The build quality is good and the spit is strong enough to use for turkeys I have done a 12 lb and 14 lb with no issues. They were some of the best I have ever had - the mas tender and juicy and perfectly cooked. My test runs were on chickens and they are great - next the lamb leg!
The wedge shape seals fairly well for lid closure and the aluminum ring is sturdy. I will say it does not perfectly fit the Big Joe's Interior/Exterior dimensions. Do not expect it to line up perfectly ( not sure why it is this way but it does not seem to impeded performance). I did deduct a star from the design category for this. Everything else is 5-Star.
Clicking the switch reverses the rotation direction which is useful - I have theories on why for which cooks - it is nice to have the choice.
This accessory has added even more enjoyment and usefulness to an already incredible tool.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: Dads
Verified Purchase:Yes
Will not seal …………………………………………………………………..…………………..
Response from kamadojoe.comBy PW, Customer Support, December 14, 2021
Dear Dads,
Thank you for providing your feedback. We have also included this information in your recent claim. A representative would be happy to provide a resolution.
Thank you for providing your feedback. We have also included this information in your recent claim. A representative would be happy to provide a resolution.
Written by a customer while visiting kamadojoe.com
Posted by: WQuinn
Verified Purchase:Yes
Did not work with Pellet grill, nowhere in description did it mention that it would not work on Pellet Grill. All other accesories that fit classic Jo, work with Pellet Jo. Aluminium ring and motor were all of good quality and well designed. I called customer service and was told it was not compatable, no other solution offered.
Response from kamadojoe.comBy HV, Customer Support, July 26, 2021
Dear WQuinn,
Thank you for taking the time to review our product. We are sorry to hear that you have experienced this issue. Our website offers two options for size the Classic and Big Joe. This accessory is not compatible with the Pellet Joe or Kettle Joe. Please let us know if we can be of any further assistance.
Thank you for taking the time to review our product. We are sorry to hear that you have experienced this issue. Our website offers two options for size the Classic and Big Joe. This accessory is not compatible with the Pellet Joe or Kettle Joe. Please let us know if we can be of any further assistance.
Written by a customer while visiting kamadojoe.com
Customer Rating
2
Terrible fit
on December 27, 2020
Posted by: Jking
from Nashville
Gender:Male
I have the classic 2 and have bought cast iron , the ash basket , bought the smoke ware vent because the dome that came with it is not near as nice and binds up way too easy. But with all the add on’s still love using it weekly . Now I get the joetisserie . With high hopes I installed and what a failure in the fit , absolutely pathetic that it doesn’t fit.
I went back to see if I ordered the wrong one but nope. Just how it fits. As pricey as all the accessories are one would expect them to fit and be able to use with the divide and concur set up.
Now I’m in for over 2k with accessories and really wish I had looked into other smokers that are more versatile as I do like multiple types of cooking.
I was going to order the doughjoe next but I won’t be ordering any other accessories now.
I went back to see if I ordered the wrong one but nope. Just how it fits. As pricey as all the accessories are one would expect them to fit and be able to use with the divide and concur set up.
Now I’m in for over 2k with accessories and really wish I had looked into other smokers that are more versatile as I do like multiple types of cooking.
I was going to order the doughjoe next but I won’t be ordering any other accessories now.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, March 10, 2021
Thank you for taking the time to review our unit. We are sorry to hear that you are experiencing this issue. Please create a claim through our Contact Us form so we are able to further assist you
Written by a customer while visiting kamadojoe.com
Customer Rating
4
Works Awesome!
on March 1, 2021
Posted by: KenM
from Allen, TX
Gender:Male
I love my JoeTisserie. It looks great, works really well, and fits my Joe Classic like a glove.
I cooked a 10lb Prime Rib Roast on it as well as a 3lb Pork Tenderloin - no issues at all with the motor, rotation was consistent. Its a little expensive - my only issue.
I cooked a 10lb Prime Rib Roast on it as well as a 3lb Pork Tenderloin - no issues at all with the motor, rotation was consistent. Its a little expensive - my only issue.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: Steve - Midwest
from Midwest
Gender:Male
Verified Purchase:Yes
Trying to learn more and trying it again. Very upset.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, September 12, 2022
Steve - Midwest,
Thank you for providing your feedback. Please feel free to reach out to our support team if you have questions or concerns. A representative would be happy to provide information about this accessory.
Thank you for providing your feedback. Please feel free to reach out to our support team if you have questions or concerns. A representative would be happy to provide information about this accessory.
Written by a customer while visiting kamadojoe.com
Customer Rating
5
Add a new spin to your outdoor cooking
on March 7, 2024
Posted by: Saunka
from Peoria, IL
[This review was collected as part of a promotion.] I got the Joetisserie for Christmas about a year ago and with it I've added another way to cook. Spun wings in a basket quickly became a family favorite, but whole beef roasts are amazing with this too. It really does help the grill unlock new abilities and is easily one of the best upgrade you can make to your Kamado Joe.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com