Customer reviews from kamadojoe.com
KAMADO JOE - Grill Cover for select Big Joe grills - Black
Average customer rating
3.8
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
72
4 Stars
11
3 Stars
2
2 Stars
16
1 Star
22
73%of customers recommend this product.
(
74 out of
101)
Customer Reviews for KAMADO JOE - Grill Cover for select Big Joe grills - Black
Customer Rating
1
Poor quality
on August 6, 2024
Posted by: WAV 1
from Chicago, IL
I have this cover for less than a year
It began to show wear and fading in 6 months.
It was black when I first got it
The stripes are completely worn and falling apart
Thus not poor quality for the price
It began to show wear and fading in 6 months.
It was black when I first got it
The stripes are completely worn and falling apart
Thus not poor quality for the price
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, August 9, 2024
Thank you for taking the time to review our product. We sent you an email to further assist you.
Written by a customer while visiting kamadojoe.com
Posted by: Keith
Verified Purchase:Yes
Great cover, just wish it fit with the side tables out
Written by a customer while visiting kamadojoe.com
Customer Rating
1
over rated
on September 28, 2021
Posted by: chas
from Stanton, Mi
Gender:Male
Have had my Kamado Joe for 3 years. Love the grill, but the cover is crummy. Is not water proof and very light weight. Rips easily by side tables and hinge.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy HV, Customer Support, September 29, 2021
Thanks for sharing your feedback. We`re sorry your experience didn't match your expectations. It was an uncommon instance and we`ll do better in the future.
Please feel free to reach out to our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to to share. We would love to make things right if you give us another chance.
Please feel free to reach out to our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to to share. We would love to make things right if you give us another chance.
Written by a customer while visiting kamadojoe.com
Posted by: Grill Master Glen
from Manchester, NH
Gender:Male
Verified Purchase:Yes
Heavy duty with a good fit over the folded down side tables and the adjustable straps keep it secure on windy days.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Poor Quality
on June 23, 2022
Posted by: Ken903
from Texarkana TX
Gender:Male
Had this cover for last than six months. It has faded and the red bands are falling off. Looks bad next to the Blaze grill cover that still looks brand new over the same time period.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, June 27, 2022
Dear Ken903,
Thank you for providing your feedback. We are very sorry to hear you are not satisfied with your cover. Feel free to create a contact us form located on our website.
Thank you for providing your feedback. We are very sorry to hear you are not satisfied with your cover. Feel free to create a contact us form located on our website.
Written by a customer while visiting kamadojoe.com
Posted by: Anonymous
Verified Purchase:Yes
The cover has faded terrible in the short time i have had it while my classic cover still looks like new 4 years later.
Response from kamadojoe.comBy PW, Customer Support, July 7, 2022
Dear Jeffrey busic,
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Does not stand up to the sun
on August 28, 2022
Posted by: Marine
Have had this cover for less than 6 months, does not stand up to the weather at all. Ended you buying an off brand.
Response from kamadojoe.comBy PW, Customer Support, September 1, 2022
Marine,
We are very sorry to hear this has happened. Please feel free to create a contact us form located on our website. A representative would be happy to provide assistance.
We are very sorry to hear this has happened. Please feel free to create a contact us form located on our website. A representative would be happy to provide assistance.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Cover can't last more then 2 months
on November 27, 2022
Posted by: tonks
from Arlington Heights, IL
Gender:Male
After 2-3 months this cover is falling apart!!! Completely faded not black. But more importantly the red pin stripe surrounding is has delaminated. For the money this should be higher quality. Very disappointed to have an amazing high end grill with a low quality cover that looks horrible
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, November 30, 2022
tonks,
Thank you for sharing your feedback. We reviewed your claim and show a replacement has been order and will ship out soon. We do apologize for the troubles.
Thank you for sharing your feedback. We reviewed your claim and show a replacement has been order and will ship out soon. We do apologize for the troubles.
Written by a customer while visiting kamadojoe.com