Customer reviews from kamadojoe.com
KAMADO JOE - Grill Cover for select Big Joe grills - Black
Average customer rating
3.8
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
72
4 Stars
11
3 Stars
2
2 Stars
16
1 Star
22
73%of customers recommend this product.
(
74 out of
101)
Customer Reviews for KAMADO JOE - Grill Cover for select Big Joe grills - Black
Customer Rating
2
Cover faded and breaking apart
on August 12, 2022
Posted by: Jerry82
from New York
Gender:Male
After just 4 months of using this cover the color faded and the red trim is flaking off. The stitching is starting to fall off as well.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, September 1, 2022
Jerry82,
Thank you for bringing this to our attention. We have forwarded your claim to our support team for assistance. An email will be provided shortly.
Thank you for bringing this to our attention. We have forwarded your claim to our support team for assistance. An email will be provided shortly.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Leaky Top
on June 7, 2021
Posted by: Aleks
from Cincinnati OH
This grill cover seemed quality-made until the first rain happened. The top of the cover, that is supposed to protect the top vent of the grill, is heavily leaking rain water, which is unacceptable for this price range.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, June 17, 2021
Dear Aleks,
Thank you for taking the time to review our product. We are sorry to hear that you have experienced a delay in your claim. We have reviewed your case and verified that you have been provided with a resolution. Please let us know if we can be of any further assistance.
Thank you for taking the time to review our product. We are sorry to hear that you have experienced a delay in your claim. We have reviewed your case and verified that you have been provided with a resolution. Please let us know if we can be of any further assistance.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
WEATHERS & FADES POORLY, NOT HEAVY DUTY
on May 13, 2024
Posted by: Jyg356
from Hermosa Beach, CA
My Big Joe Series 1 cover fits well, looks nice ....but only for 5 mos. The wear and fading after just 5 mos was pretty bad. Stich ribbing weathered poorly by just being outside on the patio. Fits well, but not worth the price.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, May 14, 2024
Thank you for the feedback. We are sorry to hear you are experiencing these issues. A customer support representative will be reaching out to you shortly.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Cover is falling apart
on October 21, 2022
Posted by: Nasso
from FL
Gender:Male
Bought that cover to match my other Kamari Joe Grill cover. Color is faded already, stitching is literally falling apart.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, October 27, 2022
Nasso,
We are very sorry to hear this has happened. We have created a new case in your profile for assistance. You will receive an email shortly.
We are very sorry to hear this has happened. We have created a new case in your profile for assistance. You will receive an email shortly.
Written by a customer while visiting kamadojoe.com
Posted by: JackM
from Louisville, KY
Gender:Male
Verified Purchase:Yes
Absolutely love it! No longer need to cover it with a black plastic bag.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Not heavy duty at all
on April 29, 2024
Posted by: Toby8x
from Atlanta, GA
Looks great new, but did not make it 12 month without fading out/looking wrecked. My KJ is full year on my back porch (north side of the house) under a roof. Mild winter barely below 32F, no snow (Atlanta region). This performance is not what I expect of something called „heavy duty“. Big KJ fan and happy with all my gear except this one.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, April 30, 2024
Thank you for taking the time to review our product. We sent you an email to further assist you.
Written by a customer while visiting kamadojoe.com
Customer Rating
5
Had it for a year now and still looking great
on March 31, 2020
Posted by: Donnie
from Pinckneyville Illinois
Gender:Male
Had it for a year now and still looking great and stays on grill in high winds
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: Bob1
from Cleveland oh
Gender:Male
Verified Purchase:Yes
Bought this cover after having first bought a off brand version that only lasted a little over a year before ripping. I’ve only had this cover a few months but so far it’s held up. We’ve had a couple winter storms come through placing a foot of snow on top of my grill now that it’s melted I checked and the cover is intact and grill is dry. It’s stayed put during a few bad windstorms as well. It seems to be well made and durable.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com