Customer reviews from kamadojoe.com
KAMADO JOE - Grill Cover for select Big Joe grills - Black
Average customer rating
3.8
(123 Reviews)
Rating breakdown 123 reviews
5 Stars
72
4 Stars
11
3 Stars
2
2 Stars
16
1 Star
22
73%of customers recommend this product.
(
74 out of
101)
Customer Reviews for KAMADO JOE - Grill Cover for select Big Joe grills - Black
Posted by: Brian B.
from Colleyville, Texas
Gender:Male
Verified Purchase:Yes
Cover is high quality and looks fantastic. However, if you don't use a stand (sits on a built in kitchen) the cover is way to big. Not that big of a deal, but it would sure look better and protect the Grill better if it was made to fit a grill without the stand.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Posted by: Center Valley
from Center Valley, PA
Gender:Female
Verified Purchase:Yes
It fits our Joe perfectly, and the design assures it will not blow away. Unfortunately, it faded from a nice black to a dull gray within the first couple of weeks.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
4
No purpose decorative red piping on cover fades
on July 13, 2022
Posted by: Brian S
I would give the cover 5 stars, fits great looks great but the no purpose decorative red piping that wraps around the cover fades to pink and white in less than a month.
I would recommend this to a friend!
Written by a customer while visiting kamadojoe.com
Customer Rating
1
FADED and Fraid ribbing in a few months. Poor.
on July 25, 2022
Posted by: GDaddy
from Arizona
Gender:Male
Bought in May. it is July and it has totally faded. NOT for use in sun or really weather. Ribbing fraid from just wind. Boo. It does protect grill so theres that. My Traeger cover has been used longer and looks like the day it was purchased.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, July 26, 2022
Dear GDaddy,
Thank you for providing your feedback. Please create a contact us form located on our website, as we could not locate a profile with the email provided. A representative would be happy to look into this and provide a resolution.
Thank you for providing your feedback. Please create a contact us form located on our website, as we could not locate a profile with the email provided. A representative would be happy to look into this and provide a resolution.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
Extremely poor quality
on September 9, 2022
Posted by: Daniel31344
from Huntley il
Gender:Male
I have two covers, one for each of my KJs, one purchased 4 years ago and one 4 months ago. The one purchased 4 months ago is already badly faded, pictured on the right. The cover purchased 4 years ago is holding up great. The newer cover provides almost no protection for rain either. It seems to trap water underneath more than keeping it out. There is water under the cover for a day or two after it rains. You’d probably be better served not using a cover at all. I would not recommend this cover.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy PW, Customer Support, September 12, 2022
Daniel31344,
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Thank you for sharing your feedback. We are sorry your experience did not match your expectations.
Please feel free to complete our Contact Us form featured on our website with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance.
Written by a customer while visiting kamadojoe.com
Customer Rating
2
Decorative piping not good
on October 1, 2023
Posted by: Cindy
from North Carolina
In less than 2 weeks the decorative red piping had already deteriorated. Does not look good at all. Works fine but looks like it’s 2 years old!!
Response from kamadojoe.comBy Customer Support, Customer Support, October 3, 2023
Thank you for your feedback. We are sorry to hear you are experiencing this issue. A case has been created, and a representative will be reaching out. Please respond back to the support case for further assistance, or you can use our live chat option for immediate help.
Written by a customer while visiting kamadojoe.com
Customer Rating
1
A+ on Design and F- Performance
on February 3, 2024
Posted by: Jneuj
from Nebraska
I'm on my second grill cover, purchased the first one and warranty replacement on the second. Both looked amazing out of the box and like others have said within a few short months it's junk. Every part of the cover is sun faded and the red piping is now either white or frayed and gone. Love the Kamado Joe but loathe the terrible cover.
Response from kamadojoe.comBy Customer Support, February 6, 2024
We appreciate your feedback regarding the quality of our covers. We do take pride in producing great quality covers and we hate to hear that it did not meet your specifications on the product. We would recommend completing our Contact Us form so we can provide you with a resolution. The contact us form is featured on our website under support. Again, we apprecitate your feedback and will be happy to forward this information for further consideration.
Written by a customer while visiting kamadojoe.com
Customer Rating
4
Aging cover is good
on April 12, 2024
Posted by: Jimmy Joe
I have haf my cover for over 5 years, and I have not found anything wrong with it. and it sits outside in all of the elements... It has faded a bit, but no other mishaps have occurred;;; I hzbr always appreciated how it fits the grill
Written by a customer while visiting kamadojoe.com