Customer reviews from lg.com
LG - 24,500 BTU 230V Window Smart Air Conditioner - White
Average customer rating
4.1
(12 Reviews)
Rating breakdown 12 reviews
5 Stars
8
4 Stars
0
3 Stars
1
2 Stars
3
1 Star
0
Customer Reviews for LG - 24,500 BTU 230V Window Smart Air Conditioner - White
Posted by: Jamesoo700
from Rome, GA
Verified Purchase:Yes
[This review was collected as part of a promotion.] Unit worked great the first month. Then the unit didn't work like it did when purchased. After three months it started iceing up. It stopped cooling and had to have the repair man come to gat my money back.
Pros: Features/Settings
Quality
2
Features
5
Value
2
Response from lg.comBy LG Customer Experience team, Customer Care, October 2, 2023
Hey there. Thank you for your time in leaving a review regarding your 24,500 BTU Smart Wi-Fi Enabled Window Air Conditioner. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony
Written by a customer while visiting lg.com
Customer Rating
5
It is very powerful and a nice looking machine
on September 24, 2023
Posted by: rorosen
Verified Purchase:Yes
[This review was collected as part of a promotion.] We have this air conditioner a short time, but so far it has been excellent.
Written by a customer while visiting lg.com
Customer Rating
5
So far, so good.
on June 19, 2024
Posted by: JMWW
While it required an electrician to come in and install the special outlet, so far it’s producing a really exceptional amount of cooling to our commercial kitchen.
Pros: Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
2
Air conditioner
on December 12, 2024
Posted by: Mike her
[This review was collected as part of a promotion.] I bought a air conditioner 7 months ago and it broke down and it is unrepairable so I am having trouble filing out the paper for a. Store. Credit
Response from lg.comBy Tony211, LG Social, December 12, 2024
Thank you so much for reaching out Mike! We truly appreciate your support and are excited to assist you. We're here to make sure the store credit process is as easy and seamless as possible. If you need any help with the paperwork or have any questions, please don’t hesitate to let us know on social media through a private message @LGUSSupport or @LGUSA on Instagram with your contact details. We're always happy to support you and ensure you're taken care of. ^Anthony
Written by a customer while visiting lg.com