We like the grill however, we had major issues with delivery company that Kamado Joe works with. Wish they wouldn’t be working with a company that doesn’t want to deliver a heavy item. Frustrating situation for customer.
I would recommend this to a friend!
Response from kamadojoe.comBy Customer Support, July 9, 2024
Thank you for taking the time to review our product. We are sorry to hear you experienced delivery issues. We will pass this feedback along.
Step 1: Did the coals go out and cool down. Yes! Step 2: I was able to control my temp extremely well. Step 3: I have determined that the my Komodo is a serious machine equal to the high-end machines in our Woodshop (we are woodworkers). Quality equipment! Step 4: We understand smoking meat better.
This is the grill I always knew I wanted, and now that I have it I can confirm it does not disappoint. This kamado is a Joe of all trades, and a master of some. I would not hesitate to recommend to a friend!
I’ve had gas grills and pellet grills, this grill is the best in class. Such a great vessel for grilling but even better for smoking. This is the last grill I’ll ever buy. I use a combination of lump charcoal and wood I’ve processed myself for smoking.
AMAZING grill!!! We werent sure about spending the $$ but we are so glad we did. The quality is fantastic, we know this grill will last a lifetime if its properly cared for.
We’re saving $$$ now by eating out less and cooking our own delicious grilled foods. We’re finding that cooking several meals that can be consumed during the week work well for us. The flavor from the lump charcoal and wood chips is unparalleled and the steaks taste like they’re from a 5-Star Michelin Kitchen.
I bought this grill. I was sent a masterbuilt because apparently they come from the same factory.
No, I would not recommend this to a friend.
Response from kamadojoe.comBy Customer Support, May 20, 2024
Thank you for the feedback. We are sorry to hear you received the wrong unit. I have reviewed your case and a customer support representative is assisting you to get this issue resolved. Please respond back to your support case for further assistance.