Customer reviews from frigidaire.com
Frigidaire - 6.7 Cu. Ft. Free Standing Gas Dryer - White
Average customer rating
4.1
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
99
4 Stars
43
3 Stars
25
2 Stars
6
1 Star
15
85%of customers recommend this product.
(
56 out of
66)
Customer Reviews for Frigidaire - 6.7 Cu. Ft. Free Standing Gas Dryer - White
Customer Rating
3
Good dryer
on August 4, 2020
Posted by: CAN9
[This review was collected as part of a promotion.] Alarm is not very loud and should beep occasionally while it is in the wrinkle release mode. Time dry could use improvement. Dryer displays 10 min left but continues drying for 20 to 30 minutes more.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, August 21, 2020
Hello, CAN9!
Thank you for your feedback. We are happy to learn that the dryer is working well, except for your concerns with the drying timeframe. The dryer has a Sensor Dry cycle, so when the load has reached the selected dryness level, it will continue to tumble, unheated, during a cool down period. This helps reduce wrinkling and makes items easier to handle during unloading. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Thank you for your feedback. We are happy to learn that the dryer is working well, except for your concerns with the drying timeframe. The dryer has a Sensor Dry cycle, so when the load has reached the selected dryness level, it will continue to tumble, unheated, during a cool down period. This helps reduce wrinkling and makes items easier to handle during unloading. Should you need further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-374-4432 Monday-Friday, 8:30 am- 8:00 pm. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
1
Back gets scorching hot and cloths don't dry
on August 10, 2020
Posted by: Unhappydude45
Have had this unit for about 1.5 years and since day 1 nothing dries with 1 cycle no matter the size of the load. From reading reviews it seems to be a recurring issue and now I am out of warranty. Wouldn't recommend to anyone as it's ridiculous you have to run 2 cycles for dry cloths.
2ndly something fell behind the dryer while it was running. I went to grab it and almost burned my hand with how hot the back was. Felt like a stove.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Arrived Broken
on August 18, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] I bought a brand new dryer in the box, brought it home and it didn’t work. We had to have it repaired under warranty without having dried any clothes in it. The repair person said that the ignitor was incorrectly installed at the factory. The dryer has worked since then, but doesn’t always dry the clothes completely.
Response from frigidaire.comBy Hailea, Online Outreach Specialist, September 14, 2020
Hello, Chris. We are sorry to hear you experienced this problem with the dryer. Please know that we make every effort to ensure our consumers have the best experience and your experience does not go unnoticed for continuous improvement. For some tips and tricks to ensure the dryer is working at its best, you can view https://youtu.be/DjSA-7oGSbc. If you ever need anything, please join us through Live Chat or our Customer Support line at 1-800-374-4432 Monday through Friday between 8:30 am until 8:00 pm EST. We’ll be here to help! - Hailea
Written by a customer while visiting frigidaire.com
Customer Rating
4
Actually heats up now.
on August 21, 2020
Posted by: bluibtch21
[This review was collected as part of a promotion.] After the igniter was fixed it worked excellent. Love the pair.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent machine
on August 22, 2020
Posted by: Mobrie201
[This review was collected as part of a promotion.] Very quiet dryer. Works great. Best priced dryer in the market. Would recommend to anyone looking for new dryer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fit my needs.
on August 30, 2020
Posted by: Bo1917
[This review was collected as part of a promotion.] I needed a new gas dryer. I did not require one that was heavy duty and did not want one that was full of "gadgets". This dryer was the right size and gave me the drying options that I needed.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Gas dryer
on September 2, 2020
Posted by: W yule
[This review was collected as part of a promotion.] Unfortunately the unit does not work. Call for a repair and currently waiting for parts. The washer on the other hand works very well. The clothes come out ringed out well. Out of the last five products purchased still very satisfied with the brand.
Response from frigidaire.comBy Frigidaire, Online Outreach Specialist , October 1, 2020
Hello W yule! Thank you for sharing your feedback. I can understand your concerns and will do my best to help with a speedy resolution. We see you have been in touch with us regarding your concerns and an agent has worked with you to reach a resolution. If you are still waiting on a resolution, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting frigidaire.com
Customer Rating
4
Lots of Cycles
on October 9, 2020
Posted by: Bill180
[This review was collected as part of a promotion.] This dryer was provided as part of the appliance package from the builder. The dryer has lots of cycles and settings. The biggest issue is the same with most sensor driven dryers. They don't dry the clothes completely and you end up having to run them on the timed cycle.
Written by a customer while visiting frigidaire.com