Customer reviews from frigidaire.com
Frigidaire - 6.7 Cu. Ft. Free Standing Gas Dryer - White
Average customer rating
4.1
(188 Reviews)
Rating breakdown 188 reviews
5 Stars
99
4 Stars
43
3 Stars
25
2 Stars
6
1 Star
15
85%of customers recommend this product.
(
56 out of
66)
Customer Reviews for Frigidaire - 6.7 Cu. Ft. Free Standing Gas Dryer - White
Customer Rating
1
Sensor way off
on March 22, 2021
Posted by: Notafrigidairefan
[This review was collected as part of a promotion.] This dryer came with my brand new build. I have to dry EVERYTHING on timed dry for at least 60 minutes on max temperature or more clothes are still damped and smell like wet rags.
Response from frigidaire.comBy Online Outreach Specialist, March 26, 2021
Thanks for your honest review. We're sorry to hear that you're having this experience with your dryer and would like to see how we can help.
Please look for our email communication to you shortly. ~Courtney
Please look for our email communication to you shortly. ~Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not working
on March 1, 2018
Posted by: billyK59
from springfield
The main purpose of a dryer is to dry clothes without damaging them. However, I think something is wrong because the clothes are still damp after running through a complete cycle. This has happened repeatedly in the weeks following our purchase.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, March 2, 2018
Thank you for sharing your concerns with us regarding your dryer. I would clean your lint filter with hot soapy water to remove any Fabric Detergent or Softener films that could decrease airflow. I would also double check your exhaust vent to make sure the excess heat is routing out of your home properly. Lastly, I would make sure your dryer is not overloaded as this will also decrease airflow. Hope this helps! ~Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
1
Unbelievable
on April 24, 2018
Posted by: Doubtful 2
from Albany NY
[This review was collected as part of a promotion.] Bought the Frigidaire washer and dryer, not happy, washer will only work on time delay, so we have to set it for an hour to do a load of wash. Waiting on appliance store to replace. Dryer has to go through two cycles to dry a load, have tried all settings! Our dryer vent is totally clean so that is not the problem! My 13 year old washer and dryer worked better. The only plus is they are both quieter than my old machines but setting a load of wash for an hour is unacceptable and the drying time is unreasonable
No, I would not recommend this to a friend.
Response from frigidaire.comBy Jennifer , Online Outreach Specialist, April 25, 2018
Hey Doubtful 2, thank you for taking the time to share your concerns with us. We understand how disappointing it can be to have an appliance that is not working properly. We would like to review your situation for what options may be available to resolve your concerns. If you still have a concern of sorts, please contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire - FFRG4120SW Gas Dryer
on July 13, 2018
Posted by: Muddypaws
from Anderson, IN
[This review was collected as part of a promotion.] This is a wonderful machine! I have always preferred gas over electric as they are gentler on your clothes and no scorching. This model is as close as you are going to get to the dryers you find at laundromats, nice and roomy and with all the settings you need to properly care for your clothes. I have been drying my clothes on the line for years after my last dryer failed on me but after purchasing this wonderful machine I may never again break out the racks as it dries in no time and leaves my clothes as fresh as hanging them outdoors. PS, this is a great looking machine, it looks super nice in my all original early 1950's kitchen, one would think it came with the home, the design is awesome and it and the matching washer are very well built.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Better than expcted
on July 17, 2018
Posted by: lulubuklmyshoe
from Chicago, IL
[This review was collected as part of a promotion.] Came with our new home purchase, and it runs wonderfully.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
New Dryer
on September 23, 2018
Posted by: emilyo314
from Pingree Grove, IL
[This review was collected as part of a promotion.] Received the dryer with the house. It’s andecent dryer. Just wish it dried bigger/heavier load a little better, such as bedding.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
Great size
on September 26, 2018
Posted by: Coltie
from Deland, fl
[This review was collected as part of a promotion.] Great size. First time using natural gas dryer. Seems like it took a little longer to dry then electric.
I would recommend this to a friend!
Response from frigidaire.comBy Alexis, Online Outreach Specialist, September 27, 2018
Hey, Coltie.
We greatly appreciate you taking the time to give us your feedback. Drying times will differ from an electric model, especially considering the contents of the load. For a list of available drying cycles and their intended uses, please visit page 9 of your Owner's Manual. You may find that trying different cycles assist in the drying time per load. If you have further questions about the functions of your dryer, please contact us at 888-203-1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
~Alexis
We greatly appreciate you taking the time to give us your feedback. Drying times will differ from an electric model, especially considering the contents of the load. For a list of available drying cycles and their intended uses, please visit page 9 of your Owner's Manual. You may find that trying different cycles assist in the drying time per load. If you have further questions about the functions of your dryer, please contact us at 888-203-1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST.
~Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
3
It does not get hot enough
on October 2, 2018
Posted by: 4isenough
from Metairie,la
[This review was collected as part of a promotion.] It does not get hot enough, some cloths or all ways still tamp.
This is when putting it on the higher settings
This is when putting it on the higher settings
No, I would not recommend this to a friend.
Response from frigidaire.comBy Briana, Online Outreach Specialist , October 3, 2018
Thanks for your review, 4isenough! Thank you for bringing your concerns to our attention. Rest assured, we make every effort to manufacture quality products and your concerns will not be overlooked. So that we are able to properly assist you, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience. ~Briana
Written by a customer while visiting frigidaire.com