Customer reviews from frigidaire.com
Frigidaire - 6.7 Cu. Ft. Free Standing Electric Dryer - White
Average customer rating
4.3
(1,344 Reviews)
Rating breakdown 1,344 reviews
5 Stars
847
4 Stars
287
3 Stars
98
2 Stars
55
1 Star
57
85%of customers recommend this product.
(
420 out of
495)
Customer Reviews for Frigidaire - 6.7 Cu. Ft. Free Standing Electric Dryer - White
Customer Rating
1
Not working
on May 28, 2020
Posted by: Mbeaxh1945
[This review was collected as part of a promotion.] Normal setting doesn't work. Only time dry and even then it doesn't get clothes dry.
Response from frigidaire.comBy Katrina , Outline Outreach Specialist, June 8, 2020
Hello Mbeaxh1945!
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire dryer. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Thank you for your review. We are sorry to hear that you are not pleased with your Frigidaire dryer. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly monitoring out brand pages for feedback such as yours for future reference. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Just OK
on May 30, 2020
Posted by: lb12345
[This review was collected as part of a promotion.] Came with our new home so we did not pick it out. Takes much longer to dry than others that I have owned. A bit loud too.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, June 9, 2020
Hello, lb12345.
Thanks for your review.
We’re excited our brand is part of your new home.
Check out these two short videos. They have great info on how to resolve the issues you’re experiencing.
https://youtu.be/DjSA-7oGSbc
https://youtu.be/1I3XCf1SOp0
Should you need us or have any additional questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Thanks for your review.
We’re excited our brand is part of your new home.
Check out these two short videos. They have great info on how to resolve the issues you’re experiencing.
https://youtu.be/DjSA-7oGSbc
https://youtu.be/1I3XCf1SOp0
Should you need us or have any additional questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
1
AWFUL
on July 6, 2020
Posted by: Frigidaire Dryer
[This review was collected as part of a promotion.] My dryer does not dry and have already had a service tech out 3 days after purchasing to replace the mother board. It’s a little better but still it requires me to do 2 cycles to get things dry.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, July 21, 2020
Hello, Valued Consumer!
Thank you for your review. We are not happy to learn about the dryer heating issue. I have reviewed your file and see where the repair has addressed your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Katrina
Thank you for your review. We are not happy to learn about the dryer heating issue. I have reviewed your file and see where the repair has addressed your concerns. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
2
Noisy machine.
on July 19, 2020
Posted by: roseheartwing
[This review was collected as part of a promotion.] Very poor distributor. No setup, refuse service while under manufacturer's warranty.
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 5, 2020
Hello, roseheartwing!
Thanks for taking the time to provide your feedback. I'll be happy to document your concerns about the unit being noisy for our design and engineering teams. I’m not sure what your other concerns are about the dryer but want to know more so we can better assist you. If you are still in need of assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Thanks for taking the time to provide your feedback. I'll be happy to document your concerns about the unit being noisy for our design and engineering teams. I’m not sure what your other concerns are about the dryer but want to know more so we can better assist you. If you are still in need of assistance, the best way to reach us is via chat at Frigidaire.com. You can also contact us via phone at 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8 pm EST.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
1
Stop working
on July 29, 2020
Posted by: Gengis Losada
[This review was collected as part of a promotion.] Stop working from nothing. Check all electrical connection before the dryer but just quit working. Not only dryer but dishwasher also did before. Very disappointing
Response from frigidaire.comBy Bianca, Online Outreach Specialist, August 13, 2020
Hello, Gengis Losada!
Sorry to hear you are having issues with the appliances. I reviewed your file and see your concerns were addressed. Please reach back out to us if you need further assistance.
Bianca
Sorry to hear you are having issues with the appliances. I reviewed your file and see your concerns were addressed. Please reach back out to us if you need further assistance.
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
3
Works great until it doesn't
on August 16, 2020
Posted by: HuntFL
In just under a year, it's been average. Some cycyles require 2x the run cycle, but not becuase of overloaded dryer.
Today, ran 1/2 cycle and won't power up now. No tripped breaker, no error codes (again it won't turn on) vent line clean as well as lint filter. Even unplugged it for about 15 minutes...Odd for sure.
Today, ran 1/2 cycle and won't power up now. No tripped breaker, no error codes (again it won't turn on) vent line clean as well as lint filter. Even unplugged it for about 15 minutes...Odd for sure.
Response from frigidaire.comBy Katrina, Outline Outreach Specialist, September 3, 2020
Hello, HuntFL!
Thank you for your feedback. We are sorry to hear about the issue with the dryer not starting. This is definitely not norm, and we would like to help. We have sent you an email in regard to your concerns. For immediate assistance, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Thank you for your feedback. We are sorry to hear about the issue with the dryer not starting. This is definitely not norm, and we would like to help. We have sent you an email in regard to your concerns. For immediate assistance, feel free to chat with us online at Frigidaire.com or via phone at 800-374-4432 Mon-Fri 8:30am – 8:00pm EST. -Katrina
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features a
on September 21, 2020
Posted by: tonya999
[This review was collected as part of a promotion.] we have used this for about a month now and it is great. It has a lot of different settings for all drying needs.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Lots of options
on September 22, 2020
Posted by: Moncruz
[This review was collected as part of a promotion.] This dryer has lots of cycle options and is pretty straightforward.
Written by a customer while visiting frigidaire.com