Customer reviews from frigidaire.com
Frigidaire - 6.7 Cu. Ft. Free Standing Electric Dryer - White
Average customer rating
4.3
(1,344 Reviews)
Rating breakdown 1,344 reviews
5 Stars
847
4 Stars
287
3 Stars
98
2 Stars
55
1 Star
57
85%of customers recommend this product.
(
420 out of
495)
Customer Reviews for Frigidaire - 6.7 Cu. Ft. Free Standing Electric Dryer - White
Customer Rating
1
One cycle not enough
on November 6, 2019
Posted by: Dannydz
[This review was collected as part of a promotion.] This brand new dryer was already in a condo that I just purchased. Drying clothes for one full cycle leaves them damp. We experimented with always having the heat on high and extending the drying time to max, but find that we still have to run a second drying cycle each time. Disappointing!
Response from frigidaire.comBy Ciara, Online Outreach Specialist , November 7, 2019
Congrats on your new home, Dannydz! We certainly appreciate you taking the time out to share your concerns with us. The drying time varies depending on size and dampness of load and fabric type. If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions. You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, please contact us directly at 1-877-435-3287 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
If this does not resolve your concern, please contact us directly at 1-877-435-3287 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it!
on January 13, 2020
Posted by: CW1224
[This review was collected as part of a promotion.] I enjoy having this dryer. I would recommend it to others.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Overall GREAT dryer
on January 15, 2020
Posted by: Derek 46
[This review was collected as part of a promotion.] This dryer came with my new home purchase. This was a GREAT choice by the builder.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good looking.
on January 17, 2020
Posted by: crossfittx05
[This review was collected as part of a promotion.] Came installed with our new DR Horton-built home. Nice product. Simple. Good features. Looks nice. As quiet as any other product. Would buy again.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Had to have it repaired almost immediately.
on February 27, 2020
Posted by: Already repairing it
[This review was collected as part of a promotion.] Had it for just a few days and it wouldn't work. had to have a repair person come in,
Very disappointing.
Very disappointing.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 28, 2020
Hello, Valued Customer.
I deeply apologize for your experience. Please know we are here to assist you the best we can. As we want our customer to have the best experience with their appliances.
Please connect with us should you need additional assistance with your appliance. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
I deeply apologize for your experience. Please know we are here to assist you the best we can. As we want our customer to have the best experience with their appliances.
Please connect with us should you need additional assistance with your appliance. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Takes 3-4 hours to dry
on March 1, 2020
Posted by: Lisa623
[This review was collected as part of a promotion.] I can’t dry even a small load - on high - in less than 90 minutes. A load of towels or jeans may take up to 270 minutes. Was part of my move-in package in my new home.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, March 4, 2020
Hi, Lisa623!
Thank you for sharing your experience. We're sorry to hear you're experiencing long dry times! Please ensure that the settings, temperature, and dryness level are appropriate for the load being dried. You may also wish to check the lint filter or exhaust for any blockages! Further tips are available in the following video: https://youtu.be/DjSA-7oGSbc.
If you need further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear you're experiencing long dry times! Please ensure that the settings, temperature, and dryness level are appropriate for the load being dried. You may also wish to check the lint filter or exhaust for any blockages! Further tips are available in the following video: https://youtu.be/DjSA-7oGSbc.
If you need further assistance, please reach out to us by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
3
Slow Drying
on April 1, 2020
Posted by: loubill61
[This review was collected as part of a promotion.] Takes forever for towels to dry even on the highest settings.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , April 2, 2020
Hi, Loubill61!
We certainly appreciate you taking the time out to share your drying concerns with us.
If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions. You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
We certainly appreciate you taking the time out to share your drying concerns with us.
If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions. You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, feel free to chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Best Regards,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
2
Did I get a Lemon? Doesn't dry well
on May 9, 2020
Posted by: BirdBrain3D
[This review was collected as part of a promotion.] I bought this a month ago to complete the matched set with the washer I purchased two months ago.
The dryer takes at least two cycles to fully dry towels and jeans, thick items, even when it's on Bulky Items and Max Dry.
I am disappointed in the lack of an interior light inside the dryer drum. It can be difficult to see if there are any small items left behind.
The dryer takes at least two cycles to fully dry towels and jeans, thick items, even when it's on Bulky Items and Max Dry.
I am disappointed in the lack of an interior light inside the dryer drum. It can be difficult to see if there are any small items left behind.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 15, 2020
Hello, BirdBrain3D.
I apologize for your experience with your dryer. I completely understand your concerns with the drying time and lack of lighting in the drum.
I have a few tips to help with your drying experience. Ensure not to over the dryer with clothing to ensure the heat can follow freely throughout the clothes. Also it is very important to not only keep the lent screen clean but also the exhaust hose clean to maximize the drying performance.
Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
I apologize for your experience with your dryer. I completely understand your concerns with the drying time and lack of lighting in the drum.
I have a few tips to help with your drying experience. Ensure not to over the dryer with clothing to ensure the heat can follow freely throughout the clothes. Also it is very important to not only keep the lent screen clean but also the exhaust hose clean to maximize the drying performance.
Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com