Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
4
Very good purchase
on February 11, 2018
Posted by: charmander
from Mckinney, TX
[This review was collected as part of a promotion.] The washer is quick and efficient and works well but starts off a little jerky and slow but I am getting used to it now. The only problem is that I wish it was a front load instead of a top load but other than that it is a solid purchase and gets the job done well.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works great
on February 11, 2018
Posted by: ediewash
from Tehachapi Ca.
[This review was collected as part of a promotion.] Six loads down working fine. Not as loud as old machine.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
3
poor quality
on February 11, 2018
Posted by: Vet101
from Ramsey, MN
[This review was collected as part of a promotion.] It came with the home I purchase and I am not a fan
No, I would not recommend this to a friend.
Response from frigidaire.comBy Courtney , Online Outreach Specialist, February 12, 2018
Hey Vet101! I'm sorry to hear that you're not pleased with your washer. We would love to discuss this more in detail. Please take a moment to contact us directly at 1-888-203-1389; Monday through Friday from 8am to 8pm and Saturday from 9am to 6pm EST. Kindly, Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Noisy
on February 11, 2018
Posted by: LCamille
from South Carolina
[This review was collected as part of a promotion.] This washer is extremely loud and vibrates when on the spin cycle. I am completely dissatisfied with this purchase
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great value
on February 12, 2018
Posted by: Aaron8707
from Texas
[This review was collected as part of a promotion.] Washes really well so far my only complaint is that it sometimes makes a loud sqeek noise thats very annoying... ive only owned it for a month so hopefully it will go away soon
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic washer with great features
on February 12, 2018
Posted by: Cajuns
from Lake Charles , Louisiana
[This review was collected as part of a promotion.] We looked at various brands , bought this model because it had all the features we wanted and the price was great
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Looks Good
on February 12, 2018
Posted by: Ralph1
from Celina, TN
[This review was collected as part of a promotion.] I do not want this product in my home. Very unhappy with the way it works.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Lower your expectations.
on February 13, 2018
Posted by: Julie12
from Charleston SC
[This review was collected as part of a promotion.] They don’t make them like when we were kids. This machine thinks it’s smarter than me. I hate that I have to do tiny loads because there’s not enough water in the tub to clean them. The cycles are too long. The tub itself builds residue that must be cleaned.
Most maddening is how it spins and twists and wads the clothes at the start of the cycle before starting to add water. I have to stop and untangle everything. it’s wearing out my clothes. I miss my front loader which is more gentle.
Most maddening is how it spins and twists and wads the clothes at the start of the cycle before starting to add water. I have to stop and untangle everything. it’s wearing out my clothes. I miss my front loader which is more gentle.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , February 14, 2018
Hi Julie12!
We regret to hear that you are not satisfied with your purchase. In a washing machine with a low, or no, agitator (such as yours), plates or discs cause the tub to gently juggle or spin the laundry. Items will be saturated, but not covered by water. The unique impeller motion moves clothes through the water, using the motion of clothes against each other to aid in cleaning, which is normal.
You may select the max fill option to increase the water fill level of the agitation portion of any wash cycle. You are also able to locate any cleaning instructions on page 12 of your Owner’s Manual.
Should you have any additional concerns, feel free to reach out to us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
We regret to hear that you are not satisfied with your purchase. In a washing machine with a low, or no, agitator (such as yours), plates or discs cause the tub to gently juggle or spin the laundry. Items will be saturated, but not covered by water. The unique impeller motion moves clothes through the water, using the motion of clothes against each other to aid in cleaning, which is normal.
You may select the max fill option to increase the water fill level of the agitation portion of any wash cycle. You are also able to locate any cleaning instructions on page 12 of your Owner’s Manual.
Should you have any additional concerns, feel free to reach out to us directly at 1-877-435-3287 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly-CiCi
Written by a customer while visiting frigidaire.com