Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
2
Not so good
on July 30, 2021
Posted by: Ish27
[This review was collected as part of a promotion.] Can’t add liquid detergent to the running water cause the door locks.
Can’t get water from the machine cause the door locks; you need a separate faucet and sink.
Takes twice as long as my old Maytag to wash anything.
Can’t get water from the machine cause the door locks; you need a separate faucet and sink.
Takes twice as long as my old Maytag to wash anything.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Horrible buy
on December 4, 2022
Posted by: Stuckindirtyclothes
I've had my washer and dryer for 2 years my washer has already stopped washing clothes. I'm a single mother of 5 kids that produce more dirty clothes than anyone could imagine and it's been a nightmare taking clothes to my fathers house to wash them!!!! It's currently 1209 and I'm trying to get the stupid to wash my kids school clothes 🤦🏻♀️
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist , December 9, 2022
Hello,
We're truly sorry to learn of your experience with your washer. We never like to see our consumers unhappy with their investment. We have some awesome service providers that could help, please checkout this link https://www.frigidaire.com/Owner-Center/Service--Repair/. Should you need additional assistance, please message us directly here Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
We're truly sorry to learn of your experience with your washer. We never like to see our consumers unhappy with their investment. We have some awesome service providers that could help, please checkout this link https://www.frigidaire.com/Owner-Center/Service--Repair/. Should you need additional assistance, please message us directly here Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Piece of junk. Flooded our home after only 12 days.
on April 9, 2023
Posted by: Mcephoto
[This review was collected as part of a promotion.] Flooded home after only 2 weeks owning it. Brand new. I will never purchase another Frigidaire product again. Will be contacting customer service tomorrow. I want my money back.
Response from frigidaire.comBy Rowena , Online Outreach Specialist, April 11, 2023
Hello! We apologize that this has been your experience with your refrigerator for such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we understand a technician is in the process of resolving your concerns. In the event they are unable to, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting frigidaire.com
Customer Rating
1
AWFUL
on November 24, 2024
Posted by: Michelle2024
The worst washer I have ever had. It is loud. It does not have a water level sensor or let you manually adjust the water level so we are wasting a lot of water. The delicate cycle does not really treat you clothes delicately so I tried the hand wash cycle it also did not treat my clothes delicately. Super frustrating.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 25, 2024
Hi, Michelle. We really appreciate you taking the time to provide feedback. We understand that some features and designs in your unit did not meet your expectations. We want to make sure that you receive the necessary assistance and that your appliance works as intended. Please consider looking up some usage advice in the appliance Use and Care Manual for operational settings. If you have other questions, feel free to contact us via live chat or phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we'll be glad to help.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Gets clothes CLEAN
on June 4, 2019
Posted by: Dadwolf
from Bay City, Texas
[This review was collected as part of a promotion.] Used for a month and have found that it exceeds expectations. Has features galore.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
IM IN LUV WITH THE WASHER
on April 26, 2024
Posted by: Anonymous
[This review was collected as part of a promotion.] LUV IT
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it washes great
on May 23, 2024
Posted by: Xlr8r
[This review was collected as part of a promotion.] I had to get a washer cause my GE quit on me after 4 years. So I reviewed washers my son was at an appliance store not your typical box store. He called me and and put me on video chat. We went shopping. I wanted the frigidaire and they had one. So he brought it to me. The only draw back is in really short. I have to use a claw thing well it's a back scratcher to get the clothes from the back ro the front. Lol other than that it washes really well and spins out really really well. Less time drying
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 5, 2017
Posted by: Cindy2913
from Katy, TX, United States
[This review was collected as part of a promotion.] My husband and I just bought a new D.R. Horton home and the washer and dryer came with it. I love both! The washing machine is big and the clothes come out clean I feel like. Can't go wrong with buying these. I don't have anything negative to say.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com