Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
1
Worst experience
on December 20, 2022
Posted by: ELI K
Day TWO Load TWO. Our washer wouldn’t drain but tried to spin, flooding our finished basement. We manually drained the water, removed the clothes and attempted a drain & spin cycle. Washer won’t drain and the water pump smells like it’s burning.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, December 27, 2022
Hi, ELI K. It’s disheartening to hear your experience with your washer has been less than desirable. We place a great deal of emphasis on manufacturing quality products, but there are occasions when things may not go as they should. We’ve reached out via email to gather some additional details so we can determine how best to address your situation. We look forward to hearing from you soon! -Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
3
I am trying to determine how many gallons of water for normal cycle and how many for max fill
on January 28, 2023
Posted by: kalo_s
I can't seem to find that info anywhere. If I put even a small load of laundry in, there is not enough water. So I'm holding off til I have a large load then using max fill. So please someone at Frigidaire, answer my question! Also, it goes through several rinses; I did not request extra rinse. So that alone would be a lot more water.
Response from frigidaire.comBy Christy, Online Outreach Specialist, January 31, 2023
Select appropriate wash water temperature and soil level settings suitable for each load. Make selections according to fiber content, colorfastness, and soil level. The settings can be changed before the cycle is started. If changes are attempted after the cycle starts, the lights will flash and a signal will beep, but the cycle will continue. On average, washing machines use 19 gallons of water per load, and ENERGY STAR-certified washing machines use an average of 14 gallons of water per load. If we can be of assistance in any way, please connect with our Live Chat team on our website or through our Customer Support line at 1-800-374-4432 (M-F, 8:30 AM-8 PM EST). ~ Christy
Written by a customer while visiting frigidaire.com
Customer Rating
5
FRIGIDAIRE - 4.1 Cu. Ft. HIGH EFFICIENCY TOP LOAD WASHER
on January 30, 2023
Posted by: Maus
[This review was collected as part of a promotion.] This is the best washer we ever had. Our GE washer could not be repaired because it was over 7 years old and parts were no longer available. The Frigidaire washer was a miracle. First time it ran perfectly and every time it runs perfectly and produces exceptionally clean clothes with efficiency. I highly recommend this washer.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Highly satisfied
on January 30, 2023
Posted by: satisfiedcustomer23
[This review was collected as part of a promotion.] We have been very pleased with our new Frigidaire washer. Controls are easy to use. Water level and temperature are set automatically, but can be adjusted manually, if desired.. Washing results are great. Large capacity for towels and other large items. Glad we selected a Frigidaire product.
Written by a customer while visiting frigidaire.com
Customer Rating
4
First new washer in 30 years.
on February 9, 2023
Posted by: Gorgon
[This review was collected as part of a promotion.] This is the first new washer we have had in 30 years.
Sometimes it seems that the washer doesn't have enough water, and it takes a long time.
The clothes are clean and is doing a better job than most.
Sometimes it seems that the washer doesn't have enough water, and it takes a long time.
The clothes are clean and is doing a better job than most.
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 23, 2023
Posted by: Blynnfrank
hi, i love my new washing machine and i am getting sued to the different cycles, the one thing i found is that on any cycle, the agitator is very slow moving, is this normal? and i jsut bought washing machine Feb 6 2023
Written by a customer while visiting frigidaire.com
Customer Rating
4
Easy to use
on March 14, 2023
Posted by: Tootsi
[This review was collected as part of a promotion.] This is your basic washing machine from Frigidaire. It looks nice as they put a glass insert in the lid and you can see inside while it washes. It has done a good job so far but it’s only been two weeks. Only minus is that it’s very noisy,
Written by a customer while visiting frigidaire.com
Customer Rating
1
A Piece of Junk
on March 16, 2023
Posted by: David Phillips
This machine is terrible - do not buy one
Response from frigidaire.comBy Angel, Online Outreach Specialist, March 20, 2023
Hello, David Phillips.
We’re saddened to hear about your experience with the Top Load Washers and the service received. This is not the effortless experience we want for any of our consumers. Rest assured that we value your feedback and will continue to make quality our top priority. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Warmest Regards,
Angel
We’re saddened to hear about your experience with the Top Load Washers and the service received. This is not the effortless experience we want for any of our consumers. Rest assured that we value your feedback and will continue to make quality our top priority. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Warmest Regards,
Angel
Written by a customer while visiting frigidaire.com