Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
4
Good mid range washer
on March 17, 2020
Posted by: NCKeller
[This review was collected as part of a promotion.] No problems so far, one month in. It sometimes doesn't cover the load with water which is concerning. If we do small loads the top part of the clothes are dry during the first cycle. We checked everything recommended in the manual and our setup is perfect. We had no issues prior to this wash unit. I would say it's good, not great. The definitely do not make them like they used to in terms of quality of construction but it is working and the clothes are clean with no damage.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love the features
on April 4, 2020
Posted by: Papa3
[This review was collected as part of a promotion.] , I can even wash my comforter and it smells so clean.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Efficient and elegant looking
on April 15, 2020
Posted by: Lukaz
[This review was collected as part of a promotion.] I like the Frigidaire refrigerator, microwave and washer and dryer I have. They work pretty good especially considering I upgraded from some beat up ones that cost me so much more in energy bill and yet did not even wash my clothes well and spoiled most of my kids clothes.
My only thing with the washer is that it is not very intuitive to set for load etc. The user friendliness is what is a bit on the low side and that is why I give it a 4 star instead of 5. Aside that it is a great product line by all standards.
My only thing with the washer is that it is not very intuitive to set for load etc. The user friendliness is what is a bit on the low side and that is why I give it a 4 star instead of 5. Aside that it is a great product line by all standards.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great features
on April 15, 2020
Posted by: Marisa18
[This review was collected as part of a promotion.] I bought this 1 month ago and I love it. It’s very quiet with easy settings
Written by a customer while visiting frigidaire.com
Customer Rating
3
Frigidaire Maxfill
on April 30, 2020
Posted by: Angel1020
[This review was collected as part of a promotion.] We brought this about a month and a half ago it's nice but it is so loud to be a new washing machine I just don't understand why? We replaced a set we had for about 15 years and they were a lot quicker and they were also Frigidaire
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 5, 2020
Hello Angel1020.
Thank you for taking the time to share your insight. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Thank you for taking the time to share your insight. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Should you need assistance or have questions in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
3
Very quiet
on May 6, 2020
Posted by: Louisedgerton
[This review was collected as part of a promotion.] I wish the wash cycles came with more description on how they work. For example, the drain and spin cycle will rinse also!! And when you wash certain items that retain alot of water it keeps going thru rinse cycles because it can't drain all the water! So I had to physically squeeze the water out of the items and out them back in washer then it would spin.
Response from frigidaire.comBy Online Outreach Specialist, May 8, 2020
Hey, Louisedgerton! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
We recommend reviewing page 11 of your Use and Care manual at http://manuals.frigidaire.com/prodinfo_pdf/Webster/A07504301Aen.pdf for more information on the washer settings.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
We recommend reviewing page 11 of your Use and Care manual at http://manuals.frigidaire.com/prodinfo_pdf/Webster/A07504301Aen.pdf for more information on the washer settings.
Please feel free to reconnect with us directly via chat or call us at 1-800-374-4432; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney
Written by a customer while visiting frigidaire.com
Customer Rating
1
Not Happy
on May 18, 2020
Posted by: Washer19
[This review was collected as part of a promotion.] I moved into my home a month ago and my machine leaks.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , May 29, 2020
Hi, Washer19!
We apologize for any leaking matters you have encountered with your washer and thank you for bringing it to our attention.
Based on the information provided, we were able to see that a technician was able to resolve your concerns recently. If you are still experiencing any leaking matters, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We apologize for any leaking matters you have encountered with your washer and thank you for bringing it to our attention.
Based on the information provided, we were able to see that a technician was able to resolve your concerns recently. If you are still experiencing any leaking matters, please chat with us by going to www.frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
5
great washer!!!
on May 19, 2020
Posted by: Azenett
[This review was collected as part of a promotion.] This is my first time purchasing a Frigidaire and no problems so far, works great super happy!
Written by a customer while visiting frigidaire.com