Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,183 Reviews)
Rating breakdown 2,183 reviews
5 Stars
1,341
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
4
It works great, but I'm still trying to get used to all of the cycles.
on November 26, 2020
Posted by: alleyoop47
[This review was collected as part of a promotion.] I love having an agitator again and I really like the glass lid. I like a lot of the extra features, but I have trouble seeing so it's hard for me to find the right ones. It works great overall, but if you are short it's kind of hard to get the clothes all out. I am very satisfied with it.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great options for washing and drying
on November 27, 2020
Posted by: Derro
[This review was collected as part of a promotion.] I bought this 2 months ago, best and washer and dryer I have ever had
Written by a customer while visiting frigidaire.com
Customer Rating
4
Came with the house!
on December 1, 2020
Posted by: BMONEYFRAUSTO
[This review was collected as part of a promotion.] This washer was included as an incentive in buying our new home. My wife and I were originally going to have these moved to the basement and use our own washer and dryer, but when we saw this set, we decided to give them a try. The set works great and efficiently cleans the clothes. Wish it had a few more bells and whistles and could handle bigger loads, but it handles itself pretty well for the most part.
Written by a customer while visiting frigidaire.com
Customer Rating
5
We Love, Love, Love our new Washer!
on December 1, 2020
Posted by: Madge S
[This review was collected as part of a promotion.] We bought our washer about 3 weeks ago. I love that it uses only the water it needs and doesn't fill all the way to the top unless you want it to.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Bad Motor and Bearings
on December 2, 2020
Posted by: Mateo345
Bought this machine about 2 years ago. At first...loved it. Shortly after the 1 year warranty was up, the bearings in the motor went out. It was during early covid-19 pandemic and the motor was difficult to source so the tech re-packed the bearings. Fast forward 3 months later, same problem. This time change out all new motor. Fast forward 3 months again, motor still giving trouble, had to re-pack bearings on the new motor, again. Now the motor shuts down every so often, and we have to do a "secret" reset on the entire system. Maybe we received a lemon, not sure, but be very cautious about this machine.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , December 7, 2020
Hello, Mateo345! We are not pleased to know about your issues with the washer. We would love to see if there are any options available to assist. When you have a moment please chat with us at Frigidaire.com Monday through Friday from 8:30 am-8 pm EST.
Bianca
Bianca
Written by a customer while visiting frigidaire.com
Customer Rating
5
High efficiency options work well.
on December 2, 2020
Posted by: JTK OU812
[This review was collected as part of a promotion.] High efficiency options work well. I like that high efficiency can be overrode if needed.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Need to get used to it if coming from an old school washer
on December 2, 2020
Posted by: TurboJugend
[This review was collected as part of a promotion.] This washing machine was included with the purchase of our new construction home. I like that it has a clear lid so I can see in but I am not a fan of washers with agitators, so this would not be my first choice.
It uses very little water (as all the new environmentally conscious HE appliances do) but this can be a little nerve racking at first if you are not used to it. There are lights for all the stages of the cycle in order, so you would think it would go from Soak to Wash to Rinse to Spin to Done but nope. For some reason, I had a load that would go from Wash where it would shift the clothes dry back & forth in the tub for 5 minutes, then switch to Soak then back to Wash. I thought my machine was stuck in a setting and couldn’t figure out how to reset it so I kept stopping it and taking out my clothes and repeating, thinking there was a weight or moisture sensor.
Written by a customer while visiting frigidaire.com
Customer Rating
5
So many cycles to choose from, and love the Max Fill option!
on December 2, 2020
Posted by: ttd2mo
[This review was collected as part of a promotion.] We bought this a month ago and absolutely love this washer. So glad our salesman listened to what we were wanting in a washer and pointed us in the direction of this appliance. Will be buying the matching dryer next!
Written by a customer while visiting frigidaire.com