Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
1
Horrible
on February 10, 2019
Posted by: Stanley sholinski
from Wash dc
[This review was collected as part of a promotion.] Max fill doesn’t work
Continuous error codes
Average load takes 75 minutes
Hate this thing
Continuous error codes
Average load takes 75 minutes
Hate this thing
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, February 13, 2019
Hello Stanley. Thank you for reaching out to us regarding your top load washer. At your convenience, please reach out to our customer service team to troubleshoot further. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST) Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Pretty Great
on February 17, 2019
Posted by: rmich9245
from Jacksonville, FL
[This review was collected as part of a promotion.] We bought a new home last month and this washer came with the purchase. It's a quiet washer and has lots of settings. I like the size of the slots where you put any liquid products for the wash. I use liquid softener and pod detergent. Unfortunately, I don't like the fact that after the wash there is still softener in the retainer. I'm wondering if the softener is dripped down or if it's rinsed out for use but there is still a lot of softener left over so it makes me think it doesn't get rinsed out. Aside from this, I have no other complaints of the washer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features
on February 22, 2019
Posted by: Jazziz
from Jacksonville FL
[This review was collected as part of a promotion.] I love this washing machine!!! One of the features I really like is the"handwash"!! There's delegate and there's handwash. Love the choices I have with this machine.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
very large tub
on February 27, 2019
Posted by: patty e
from myrtel beach
[This review was collected as part of a promotion.] this came in our new home. I never seen this modle before I had afront loader which I hate because it got mold in the rubber you had to make sure you cleaned and dryed the rubber or you have mold . it also was a Frigaire . this one so much nicer.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I bought a new house and appliances came with it
on March 22, 2019
Posted by: Mike77
from Plant city FL
[This review was collected as part of a promotion.] I am really happy with the washer It’s on the second floor is not noisy And clean the clothes really good
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
This Washer is AWFUL!!!!
on March 30, 2019
Posted by: Sunni7865
from Fort Myers, FL
It came with a new house. It looks pretty but it's awful. It has ripped, torn, stretched, and put holes in my clothes. When the machine starts is agitates the cloths dry which results in a tangled mess of clothing. DONT'T BUY THIS PIECE OF JUNK!!!!!
No, I would not recommend this to a friend.
Response from frigidaire.comBy R'Shaye , Online Outreach Specialist , April 3, 2019
Hello, Sunni7865.
Thank you for providing us with your feedback. We understand your concern regarding your washer. Here are a few tips that could possibly help. Ensure not to overload your washer. For best washing performance, dry load level should not be higher than the upper row of holes in the wash tub. Should you feel the washer is not providing enough water, select the MaxFill option to provide you with more water during the wash cycle. Should you need any assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri 8:30a-8p EST.
Regards,
R'Shaye
Thank you for providing us with your feedback. We understand your concern regarding your washer. Here are a few tips that could possibly help. Ensure not to overload your washer. For best washing performance, dry load level should not be higher than the upper row of holes in the wash tub. Should you feel the washer is not providing enough water, select the MaxFill option to provide you with more water during the wash cycle. Should you need any assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri 8:30a-8p EST.
Regards,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fast and efficient
on April 8, 2019
Posted by: Star555555
from Tallahassee
[This review was collected as part of a promotion.] Love my new Frigidaire washing machine it is very quiet and efficient. Great value!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Awful! Motor died after 8 months.
on April 12, 2019
Posted by: Marie04
from Stratford, CT
[This review was collected as part of a promotion.] I do not have s working washer. Part on backorder. So I’m very frustrated and annoyed that my machine didn’t last s year and I’m out of a washer for now.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, April 16, 2019
Hi, Marie04!
Thank you for your feedback. I certainly understand your concern with your washer repair, and apologize for the delay. I was able to contact your technician and confirm that the part has just come in! They should be contacting you shortly to schedule you for a follow-up appointment.
If you require further assistance, please feel free to contact us at 800-374-4432 Monday through Friday 8:30am to 8:00pm EST.
Best,
Ashton
Thank you for your feedback. I certainly understand your concern with your washer repair, and apologize for the delay. I was able to contact your technician and confirm that the part has just come in! They should be contacting you shortly to schedule you for a follow-up appointment.
If you require further assistance, please feel free to contact us at 800-374-4432 Monday through Friday 8:30am to 8:00pm EST.
Best,
Ashton
Written by a customer while visiting frigidaire.com