Customer reviews from frigidaire.ca
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
3.5
(76 Reviews)
Rating breakdown 76 reviews
5 Stars
36
4 Stars
10
3 Stars
6
2 Stars
6
1 Star
18
61%of customers recommend this product.
(
45 out of
74)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
5
Best washer I've ever had
on August 10, 2024
Posted by: Kt420
I just got my new washer yesterday and it is absolutely amazing. There are multiple features and the favourites option is so cool. It holds an incredible amount of laundry, easily fit in a queen sized comforter with the sheets, pillow cases and a few towels and still room to add more. I'm absolutely in love with it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Works well so far!
on September 13, 2024
Posted by: JR89
Purchased this a month ago as part of a set. Works well so far. I almost didn’t see the plastic protection on the digital screen, so remember to take that off. Hoping this set lasts longer than my last one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great features
on September 21, 2024
Posted by: Linds51
We purchased our new washer and dryer a month ago and love it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.ca
Customer Rating
1
unbalanced loads
on February 28, 2018
Posted by: Busy mom
from Pembroke, ON, Canada
I bought this washer after being recommended by my local sales rep. I first enjoyed the quietness of the machine but soon discovered that any load takes about an hour of washing! Then when I tried to wash just two throw blankets from my sofa the machine kept showing and error message for being unbalance even after opening and rearranging the load. Then when I attempted to wash just one blanket from my bed, the same thing happened, and even the drain and rinse cycle would not wring the water out of the blanket so I could just hang to dry. I will be calling the company to complain as well.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Missing in action
on January 18, 2020
Posted by: Minou
from Cornwall
I was looking for a simple no non sense washing machine. I had a front loader and it didn't really wash our laundry very well so we decided to replace with a top load when it stopped working and was too expensive to fix. What happened to the old style machines. This particular model redistributes the laundry at the beginning of the cycle and puts it off balance so when it drains the water and tries to spin it goes off balance and stops working. It is not capable of washing one set of bed sheets, i have to redistribute the laundry to get it started again. Very disappointing. What is the point in having a large drum when you can not add more then a regular or smallish load.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Ashton, Online Outreach Specialist, January 20, 2020
Hi, Minou!
Thank you for sharing your experience. We're sorry to hear that you're having trouble with the drum balance! Please ensure the washer is properly leveled on the floor and your load is evenly distributed when set in the tub. If this issue continues, we would be happy to investigate further! Please reach out to us at 1-800-265-8352 Monday through Friday, 8:30am to 8pm EST at your convenience.
Best,
Ashton
Thank you for sharing your experience. We're sorry to hear that you're having trouble with the drum balance! Please ensure the washer is properly leveled on the floor and your load is evenly distributed when set in the tub. If this issue continues, we would be happy to investigate further! Please reach out to us at 1-800-265-8352 Monday through Friday, 8:30am to 8pm EST at your convenience.
Best,
Ashton
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Do not buy
on September 5, 2024
Posted by: SSMGH
Thought I was getting a great washer. But what I got was a very noisy washer. Agitator made this terrible grinding noise-when water filling it sounded like a river flowing
The only nice thing about this washer was the time delay start. That being said I returned machine after 10 days of using and bought a different brand with time delay start
The only nice thing about this washer was the time delay start. That being said I returned machine after 10 days of using and bought a different brand with time delay start
No, I would not recommend this to a friend.
Response from frigidaire.caBy Jessica, Online Outreach Specialist, September 6, 2024
Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to hear that you had this experience with your new appliance for a short period of time. This is not the ownership experience we would want for you, and we can understand your disappointment. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products.
Written by a customer while visiting frigidaire.ca
Customer Rating
2
Review of Frigidaire top load washer
on September 27, 2024
Posted by: Ldgill
I bought this a month ago and am not very happy. I have done approximately 10 loads of laundry and every one of them comes out so wrinkled. Clothes that cannot be out in the dryer look like I’ve slept in them they are so wrinkled and those that I cannot iron I just don’t want to wear they look so awful with deep creases and wrinkles. I have tried several different wash settings and load sizes and not let the clothes sit in the washer once complete. Nothing works my clothes and sheets are terribly wrinkled at the end of the wash. So dissatisfied with this washer.
No, I would not recommend this to a friend.
Response from frigidaire.caBy Christian, Online Outreach Specialist, September 30, 2024
Thank you for taking the time to write a review for us. We pride ourselves on our high quality standards and regret that our product has not lived up to your expectations. We'd like to learn more about your specific situation. At your convenience, please don't hesitate to connect with us via chat at frigidaire.ca or call us at 1-800-265-8352, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
1
Sorry, but I am not a happy camper
on October 16, 2017
Posted by: Heather From Sooke
from Sooke
Repairman has been in three times.
Machine does not add enough water.
Machine spins like crazy. Etc etc
The tub is too too deep.
Machine does not add enough water.
Machine spins like crazy. Etc etc
The tub is too too deep.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.ca