Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,183 Reviews)
Rating breakdown 2,183 reviews
5 Stars
1,341
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
5
Super Clean
on May 13, 2020
Posted by: Highbridge
[This review was collected as part of a promotion.] I'm are so glad that we bought is washing machine. I'm so glad we have gone back to a top loading washer. My clothes seem to come out much cleaner than the front loading machine that we replaced. My wife who is 5'1" is even able to reach the bottom of the tub and can remove the clothes without my help!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great!
on May 14, 2020
Posted by: Tessarenee10
[This review was collected as part of a promotion.] This washer does what I need it to do! It’s easy to load! I like that it’s energy efficient.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Worth buying
on May 15, 2020
Posted by: akchan1387
[This review was collected as part of a promotion.] Easy to use- energy efficient- works well. Recommend anyone to buy
Written by a customer while visiting frigidaire.com
Customer Rating
5
Top loader !!
on May 17, 2020
Posted by: donna7714
[This review was collected as part of a promotion.] Deep basin and see-thru top and the selections for washing
Written by a customer while visiting frigidaire.com
Customer Rating
1
not efficient
on May 18, 2020
Posted by: Betty5
I purchased this washer 1 1/2 yrs ago. Have not been happy with this at all. I would return if I could. It is not efficient at all. Water bill and electric went up. This is due to the fact that on a few off the wash choices for some reason it will become unbalanced or doesn't drain well and then starts the wash and or rinse cycle all over. 1 time, I timed the wash. It took 2 hrs and 15 min. another time after it rinsed the load for the 4th time I stopped the cycle. Put on drain and spin. That is a joke as after it did that it filled with water and then drained and spin. That happened 3 times.Starts out it will take 16 min to drain and spin, then after that spin it fills and says 22 min. shouldn't that mean after spinning it should stop? I have had to take cloths out and wring them by hand. also because this happens it takes forever for cloths to dry in my Frigidaire dryer. I a very disappointed in Frigidaire as my dehumidifier didn't last 2 yrs and oven 7 yrs that thermostat went bad. So would I recommend this washer. NO. although it does work OK on just 1 option and that is the quick wash. So at least I can do laundry but I bought it for large tub and being able to do quilts etc.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 26, 2020
Hello Betty5.
We appreciate you taking the time to share your experience and design insight with us. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Our customer service team would be happy to take the time to troubleshoot any of the cycle and balance concerns you may be having. We would certainly like to improve your experience.
At your convenience, please contact our customer service via Live Chat Team at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
We appreciate you taking the time to share your experience and design insight with us. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Our customer service team would be happy to take the time to troubleshoot any of the cycle and balance concerns you may be having. We would certainly like to improve your experience.
At your convenience, please contact our customer service via Live Chat Team at Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Washer
on May 18, 2020
Posted by: Shannon and dom
[This review was collected as part of a promotion.] Nice, not super loud and kind of sounds like trickling water so its peaceful from downstairs. Thought it was small but its actually really big inside!
Written by a customer while visiting frigidaire.com
Customer Rating
4
GREAT FEATURES!
on May 18, 2020
Posted by: DENISE1973
[This review was collected as part of a promotion.] I HAVE ONLY OWNED MY MACHINE FOR THREE WEEKS NOW, BUT IT SEES TO BE A GREAT MACHINE.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Solid but small
on May 24, 2020
Posted by: Anonymous
[This review was collected as part of a promotion.] Works great but is fairly small compared to washers I have had in the past
Written by a customer while visiting frigidaire.com