Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
5
Extremely happy
on April 27, 2020
Posted by: lcssolbeach
[This review was collected as part of a promotion.] Whatever I am washing..whites, colors, delicates or heavy duty, small or large..the settings can be easily adjusted to do the job. I am very pleased with the results.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great product
on April 29, 2020
Posted by: Jsr_777
[This review was collected as part of a promotion.] We are very pleased with our Frigidaire appliances!!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great washer
on April 30, 2020
Posted by: quocviet114
[This review was collected as part of a promotion.] Very use nice washer. Clean the cloth real good. I like it
Written by a customer while visiting frigidaire.com
Customer Rating
5
Energy efficient washer that does a great job
on April 30, 2020
Posted by: michelel79
[This review was collected as part of a promotion.] I've been using this washing machine for 4 weeks now and I love it. It's energy efficient and does a great job. I've used it on the delicate cycle and my clothes came out clean and not damaged. It also does a great job on tough stains and dirty laundry. There is a 'max fill' option that you can select if you have a large load or a items that are heavy soiled.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Super quiet!
on April 30, 2020
Posted by: Dorian1
[This review was collected as part of a promotion.] Received with new home and it has been great.
Really like how quiet it is!!
Written by a customer while visiting frigidaire.com
Customer Rating
1
If I could turn back time...
on May 3, 2020
Posted by: Elaine A
I would buy a different washing machine. My main complaint is that the water level on Normal setting, is very, very low. I am a one person household, my loads are small, but the water level is less than half of what would seem adequate.
In order to have a proper level for a full load of towels, I had to use a bulky setting. This was an 81-minute cycle. It takes so much longer to do laundry than it did with my Maytag Neptune that lasted 23 years before the seal failed. I had a 23-minute quick wash that worked for most loads. I bought the Frigidaire washer as "Covid-19 stay-at-home" was going in to effect and I chose what was available in our small town for quick delivery when the Maytag door could not be closed.
I am very unhappy with my purchase. I will be letting my local store know just what the drawbacks are and encourage them to promote a different product.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, May 7, 2020
Hello Elaine A.
We appreciate you taking a moment to share this detailed review. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Once the quarantine has been lifted we can arrange to have someone inspect the appliance if needed. However, with the more efficient technology design, less water is being used.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
We appreciate you taking a moment to share this detailed review. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth.
Once the quarantine has been lifted we can arrange to have someone inspect the appliance if needed. However, with the more efficient technology design, less water is being used.
Should you want to contact us in the future, our Live Chat Team is available on Frigidaire.com or you may call 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
5
Happy
on May 4, 2020
Posted by: RCSR
[This review was collected as part of a promotion.] Came with the new home, so far so good. I'm happy.
Written by a customer while visiting frigidaire.com
Customer Rating
1
IT WILL NOT WASH HEAVY LOADS
on May 4, 2020
Posted by: Momof NEM
This is a replacement washing machine. They were unable to find anyone to service my last washing machine so I was sent this one. From day one I have had nothing but trouble with this machine. It will not wash heavy loads and if it sences an unbalance it will just switch back to the previous cycle which means it will NEVER finish the load unless you put it in drain and spin.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, May 8, 2020
Hello, Momof Nem.
Thank you for sharing your experience. We understand how important your washer is to your family. We apologize you are having this experience with your washer and we are happy we were able to schedule you with a service technician for diagnosis. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for sharing your experience. We understand how important your washer is to your family. We apologize you are having this experience with your washer and we are happy we were able to schedule you with a service technician for diagnosis. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com