Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
5
Great futures
on February 5, 2020
Posted by: Silver74
[This review was collected as part of a promotion.] I bought this month ago and am happy with that , great item good customer service
Written by a customer while visiting frigidaire.com
Customer Rating
1
Jet plane
on February 5, 2020
Posted by: Jaimief
Bought a brand newly constructed house. Appliances included. The washer is so noisy, the house shakes when it is on. I’m having a baby in a June. How will a baby ever sleep through this. Is this the way it is or can something be wrong with the washer.
Response from frigidaire.comBy Derrick , Online Outreach Specialist, February 6, 2020
Hello, Jaimief.
Thank you for reaching out.
Congrats, on your new home and the arrival of the newest member to your family.
I can understand your concern in resolving this issue before your baby arrives.
Please watch this short video on the types of sounds you may experience with your washer along with reviewing page 17 of your model’s “Use and Care” guide for some additional tips.
https://youtu.be/Py4YbRrCyM4
Should you need us or have any additional questions about your washer, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Thank you for reaching out.
Congrats, on your new home and the arrival of the newest member to your family.
I can understand your concern in resolving this issue before your baby arrives.
Please watch this short video on the types of sounds you may experience with your washer along with reviewing page 17 of your model’s “Use and Care” guide for some additional tips.
https://youtu.be/Py4YbRrCyM4
Should you need us or have any additional questions about your washer, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30 am-8pm EST.
-Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
This so awesome!
on February 5, 2020
Posted by: Ejejal
[This review was collected as part of a promotion.] I bought this washer after ours finally died. We usually stuck with whirlpool appliances, but decided to try out this fridgedair washer this time. We will never go back to whirlpool again. So happy to have switched.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Washer!
on February 6, 2020
Posted by: bberger
[This review was collected as part of a promotion.] I purchased this washer through the builder of my new house and love it! Easy to say this is a major upgrade from the washer I previously had in my apartment that was provided by the apartment complex. Clothes come out clean and fresh smelling each and every time!
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love this washer
on February 6, 2020
Posted by: kec875
[This review was collected as part of a promotion.] I enjoy how large the drum is! It makes it very easy to do laundry. I love all of the settings on the washer as well.
Written by a customer while visiting frigidaire.com
Customer Rating
1
Washer
on February 7, 2020
Posted by: newclient
[This review was collected as part of a promotion.] we got this appliance from our builder within a month of having it I was told it has defective parts.
When asked for replacement fridgeair said no instead replace parts.
When asked for replacement fridgeair said no instead replace parts.
Response from frigidaire.comBy R'Shaye, Online Outreach Specialist, February 10, 2020
Hello, Valued Customer.
Thank you for taking the time to share your experience. We apologize this has not been the best experience. However, we have the upmost confidence in our service provider to resolve this matter as quickly and efficient as possible. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Thank you for taking the time to share your experience. We apologize this has not been the best experience. However, we have the upmost confidence in our service provider to resolve this matter as quickly and efficient as possible. Feel free to chat with us at Frigidaire.com or call us should you need additional assistance at 1-800-374-4432 Mon-Fri, 8:30 am-8 pm EST.
Kindly,
R'Shaye
Written by a customer while visiting frigidaire.com
Customer Rating
1
Broke too quickly
on February 7, 2020
Posted by: FarmMom
We have had our washer for about 14 months and we recently started having trouble with a E4 error. We had a repairman come out and diagnosed that the transmission was out on the machine. The price of the part and the labor will cost us what the machine cost. I am very upset with this as we have never had trouble like this with our previous machines. The machine should last a family of four more than one year. End of story. I will not be purchasing Frigidaire appliances again.
Response from frigidaire.comBy Briana, Online Outreach Specialist, February 10, 2020
Hello, FarmMom! Thank you for your feedback! We are sorry to hear that you haven't had a pleasant experience with your washer. Your concerns will not go unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. We would be more than happy to look into this for you. For further assistance, please feel free to chat with us online at Frigidaire.com or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm EST, our team will be happy to assist you further. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features!!
on February 7, 2020
Posted by: Kherzber
[This review was collected as part of a promotion.] I love all the settings and customization that you can do with this washing machine! It makes things so much easier when all you need to do is press one button!! The amount of clothes that I can fit and wash at once is also very nice and has helped me save so much time and every with only having one load of laundry as opposed to 2.
Written by a customer while visiting frigidaire.com