Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
1
Poor Quality Washer
on January 19, 2020
Posted by: Wade_B
We have bad this washer for 1.5yrs and on the normal wash setting the clothes come out smelling moldy. I have to then follow up the wash with a rinse and drain cycle to remove the smell. Perhaps it doesn’t rinse and drain in normal settings. Very disappointed and wouldn’t recommend.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 23, 2020
Hi, Wade_B!
Thank you for reaching out with your concerns. If your washer has a moldy smell, try cleaning out the dispenser cups of any residue that may be festering. We would also recommend running a Tub Clean cycle to wash the internal components! Instead of detergent, you can use a cup of bleach, a cup of white vinegar, or a pack of Washing Machine Cleaner. Further instructions are listed on page 14 of your Owner's Manual. I hope this information helps!
Best,
Ashton
Thank you for reaching out with your concerns. If your washer has a moldy smell, try cleaning out the dispenser cups of any residue that may be festering. We would also recommend running a Tub Clean cycle to wash the internal components! Instead of detergent, you can use a cup of bleach, a cup of white vinegar, or a pack of Washing Machine Cleaner. Further instructions are listed on page 14 of your Owner's Manual. I hope this information helps!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Features!
on January 20, 2020
Posted by: Jeff Price
[This review was collected as part of a promotion.] I recently bought a new home. I selected Frigidaire as the provider for my washer.
Written by a customer while visiting frigidaire.com
Customer Rating
3
Good but limited
on January 21, 2020
Posted by: Vaibhav
It washes good small load but takes lot of time.This unit makes noise a lot and unit body shakes too. Small space due to agitator which affects small comforter washing too.
Response from frigidaire.comBy Anna P. , Online Outreach Specialist, January 23, 2020
Hello Vaibhav.
We appreciate you taking the time to share your feedback and apologize for any inconvenience. We consider all of the comments on reviews when planning future production.
Should you ever need assistance or have concerns you would like to review further, please give us a call. Our customer service team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
We appreciate you taking the time to share your feedback and apologize for any inconvenience. We consider all of the comments on reviews when planning future production.
Should you ever need assistance or have concerns you would like to review further, please give us a call. Our customer service team may be reached by calling 1- 800-374-4432 Mon - Fri, 8:30am - 8pm (EST).
Kindest Regards, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good features
on January 22, 2020
Posted by: Emilycamilo
[This review was collected as part of a promotion.] buy a new house and these were there is ok normal :)
Written by a customer while visiting frigidaire.com
Customer Rating
5
Washer in disguise...
on January 22, 2020
Posted by: DawsonFam
[This review was collected as part of a promotion.] If you want to wash clothes without anyone knowing, this is your appliance. Very nap-time freindly. Efficient is an understatement. Love the capacity, lots of room for (washing) activities! The detergent section does not gunk up and cleans with every cycle. For every clean freak like me, this stay in pristine condition no matter the size or type of load.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good So Far
on January 22, 2020
Posted by: StanTheMan2
[This review was collected as part of a promotion.] We haven't had any issues or noticed anything but then again we just bought the appliance. I do like the variable settings and the clean looking spinning drum.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Clothes are extremely wrinkled!
on January 22, 2020
Posted by: Ace77
[This review was collected as part of a promotion.] I've had this washer for three months and have tried every setting in every temp water, but my clothes still come out wrinkled. I finally asked the sales person who I bought it from what to do and he suggested using "Max fill".....one flooded laundry floor later, my clothes are still wrinkled. Frigidaire did send a technician out to fix it, but I'm still soaking up stinky carpet and damp floors. Currently waiting on someone to assess the damage and hoping to trade the washer for a front loader. I would not buy again, nor recommend this particular washer.
Response from frigidaire.comBy Keyanna A. , Online Outreach Specialist , January 27, 2020
Hello Ace77! We appreciate the feedback you’ve provided. It bums us out to hear that your washer has inconvenienced you. Please note that some level of wrinkled clothes after a cycle is normal. Excess wrinkling can come from an overloaded washer, incorrect wash cycle for the wash load, or items left in the washer after the cycle has ended. Be sure to keep an eye on your load size, follow the fabric care label instructions on items to be washed, and remove items as soon as the cycle ends. If we can provide you with any additional assistance during the damage assessment process, please let us know by contacting us at 1 (800) 374-4432. We are available Monday through Friday from 8:30 am to 8 pm EST. ~Keyanna
Written by a customer while visiting frigidaire.com
Customer Rating
5
The overall experience
on January 22, 2020
Posted by: dcasillas87
[This review was collected as part of a promotion.] I bought a house a Month ago and the constructor gave me the Washer. I was worried about the efficiency of the washer, because I work in some greasy environments and my big jeans are hard to clean, but the first couple of weeks using it are being impressive.
Written by a customer while visiting frigidaire.com