Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
5
Love
on April 30, 2019
Posted by: KellyO
from Virginia
[This review was collected as part of a promotion.] After much research we chose this washer & have not regretted it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great options
on May 4, 2019
Posted by: Quiltie
from Easton MA
Bought this a month or more ago. I like having the agitator; it does a better job than my last one.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks and works great!
on May 13, 2019
Posted by: Jen2019
from Austin, Tx
[This review was collected as part of a promotion.] It works better than expected, like a dream! Glad I finally got it.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Don't buy this.
on May 24, 2019
Posted by: velocitygirl77
from Jacksonville, fl
One week out of the one year warranty the solenoid in the water inlet valve fails. The part numbers are difficult to impossible to locate. Very very disappointed.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , June 3, 2019
Hi, Velocitygirl77! We apologize for any matters you have experienced with your washer and thank you for bringing your concerns to our attention. Please know that we strive to produce quality products, and your feedback does not go unnoticed. In researching, we were unable to locate any contact with us pertaining to your concerns, and certainly would like to assist you with your matter.
At your convenience, please contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST, so that we are able to do so.
Kindly,
Ciara
At your convenience, please contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST, so that we are able to do so.
Kindly,
Ciara
Written by a customer while visiting frigidaire.com
Customer Rating
3
Waiting to see
on May 26, 2019
Posted by: scooter72501
from Batesville, Arkansas
[This review was collected as part of a promotion.] Purchased 01/14/2019. I noticed the spin cycle when it ends can make a loud noise like metal against metal.
I would recommend this to a friend!
Response from frigidaire.comBy Derrick, Online Outreach Specialist, June 5, 2019
Hello, scooter72501.
First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family.
I am sorry to learn about the matter with your washer.
As we strive to be the best home appliance company in North America, we do value your opinion.
I have attempted a connection with you via email to review your concerns and answer any questions you might have about your recent experience.
For any immediate assistance, we can be reached at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Kindly, Derrick
First, allow me to thank you for purchasing our appliances and becoming part of our extended Frigidaire family.
I am sorry to learn about the matter with your washer.
As we strive to be the best home appliance company in North America, we do value your opinion.
I have attempted a connection with you via email to review your concerns and answer any questions you might have about your recent experience.
For any immediate assistance, we can be reached at 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.
Kindly, Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great features
on May 27, 2019
Posted by: Jan220
from Clarksville, TN
[This review was collected as part of a promotion.] I have washed small loads, bulky loads,delicate loads and regular loads. Everything has come out clean and practically dry. So far this has been a great washer. I didnt give it 5 stars because it is noisy. Would definitely recommend.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Helpful customer service.
on May 30, 2019
Posted by: Yooper 51
from L'Anse, Michigan
[This review was collected as part of a promotion.] This washer is a bit high tech for us and had trouble after canceling a cycle. Customer service helped us out. Otherwise satisfied with performance.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
DO NOT BUY
on June 6, 2019
Posted by: TJGH
from VAncouver, WA
[This review was collected as part of a promotion.] Horrible agaitator. It does not distribute clothes evenly even when you put them in evenly. Ends up unbalanced every time. I have had this washer for 14 months and it just broke and I came home to a flooded house because it kept filling with water and did not automatically shut off as it should have. The whole drum is off kilter and it makes a horrible noise when washing or spinning.
No, I would not recommend this to a friend.
Written by a customer while visiting frigidaire.com