Customer reviews from frigidaire.com
Frigidaire - High Efficiency Top Load Washer - White
Average customer rating
4.3
(2,182 Reviews)
Rating breakdown 2,182 reviews
5 Stars
1,340
4 Stars
469
3 Stars
128
2 Stars
75
1 Star
170
85%of customers recommend this product.
(
626 out of
738)
Customer Reviews for Frigidaire - High Efficiency Top Load Washer - White
Customer Rating
5
Excellent!!!
on September 29, 2018
Posted by: Andy8ass
from Cartersville, Ga
[This review was collected as part of a promotion.] I bought the washer and dryer and I Loved!! You clothes are really clean and good condition. Is the perfect clean and drying.
I would recommend this to a friend!
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 29, 2018
Hey there, Andy8ass. Glad to hear that we could match you with the perfect washing machine. Should you ever need assistance, please contact us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. -Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
4
Not enough water
on September 29, 2018
Posted by: cja0929
from Michigan
[This review was collected as part of a promotion.] So far the only real issue is not enough water for the wash/rinse cycles. I am learning to adjust this by using the bulky setting and max fill but do wish there was a bit more water for regular loads.
I would recommend this to a friend!
Response from frigidaire.comBy Alexis, Online Outreach Specialist, October 29, 2018
Hello, cja0929. Thank you for taking the time to provide feedback on your washing machine experience to date. While we may not be able to implement every suggestion we receive, we will continue to use valuable feedback like yours to improve the quality and design of our products moving forward. Should you need further assistance, feel free to contact us at 888.203.1389. Our Customer Care Team is available Monday through Friday from 8am-8pm EST and Saturday from 9am-6pm EST. -Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
2
Problems from the start
on September 30, 2018
Posted by: AndieL78
from Ca
Product gave me lid lock problems on third load ever washed. Have had 1 month and now has constant E3 lid code! Definitely didn’t get my monies worth!
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 2, 2018
Hi Andie78!
Thank you for bringing your concerns to our attention. We certainly would like to assist you with your lid concern. So that we are able to do so, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Thank you for bringing your concerns to our attention. We certainly would like to assist you with your lid concern. So that we are able to do so, please reach out to us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly- CiCi
Written by a customer while visiting frigidaire.com
Customer Rating
5
Fantastic
on September 30, 2018
Posted by: bed67449
[This review was collected as part of a promotion.] I wanted a top load, that was simple to use with a stainless tub. This fit the bill and it was reasonably priced! Perfect! I also found that I love doing laundry now!
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Very Good Washer
on October 1, 2018
Posted by: Marty2003
from Maricopa, Arizona
[This review was collected as part of a promotion.] Brand new, and after 6 weeks, extremely happy with its performance.
I would recommend this to a friend!
Response from frigidaire.comBy Alexis, Online Outreach Specialist, November 1, 2018
Hi there, Marty2003. We are pleased to hear that we have made such a positive impact on your laundry experience so soon. Did you know that your washing machine has 12 different cycle options? From Delicate to Heavy Duty, we've got you covered. Check out these and other feature in your Owner's Manual, located here: http://manuals.frigidaire.com/prodinfo_pdf/Webster/A07504301Aen.pdf. Cheers! -Alexis
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect Product
on October 2, 2018
Posted by: Phoenix Girl
from Buckeye,AZ
[This review was collected as part of a promotion.] I love my new appliance!! The sleek and modern look and the easy to control buttons.
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Much easier than the front loaders
on October 2, 2018
Posted by: The sins
from Maricopa AZ
[This review was collected as part of a promotion.] Nice and stylish. I find them to be way easier to load than the front loader. Also seems to be more gentle on my clothing
I would recommend this to a friend!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Worked for 1 week!
on October 3, 2018
Posted by: Not so satisfied
from Corpus Christi
I bought this washer on 9-8-18 it worked for 1 week and it is now October and still waiting on part to come in?????
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ciara, Online Outreach Specialist , October 4, 2018
Hi Not so satisfied!
We certainly apologize for your experience with your purchase. In researching, we were unable to locate any contact with us or service request pertaining to your concerns.
So that we are able to make sure that your matter is being handled properly, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly–CiCi
We certainly apologize for your experience with your purchase. In researching, we were unable to locate any contact with us or service request pertaining to your concerns.
So that we are able to make sure that your matter is being handled properly, please contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.
Kindly–CiCi
Written by a customer while visiting frigidaire.com