Customer reviews from lenovo.com
Lenovo - ThinkBook 13.3" 4K Ultra HD Laptop AMD Ryzen 5 5600U 256GB SSD
Average customer rating
4.3
(32 Reviews)
Rating breakdown 32 reviews
5 Stars
23
4 Stars
3
3 Stars
2
2 Stars
2
1 Star
2
79%of customers recommend this product.
(
19 out of
24)
Customer Reviews for Lenovo - ThinkBook 13.3" 4K Ultra HD Laptop AMD Ryzen 5 5600U 256GB SSD
Posted by: John Chen
from Waterloo, ON
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this to replace my Lenovo Flex 5 (2017), which is pretty heavy at 3.8lbs.
The Thinkbook 13s G3 is 1lb lighter and has twice as many cores with the Ryzen 7 5800U chip.
The Thinkbook 13s G3 is 1lb lighter and has twice as many cores with the Ryzen 7 5800U chip.
Edited: Seems like there are quality control issues with the IPS panel used. 2 stuck pixels within 1 month of light use.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 4, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience. Please refer to our Technical Support at https://support.lenovo.com/ca/en/.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Anthony13
from Montreal, Qc
Verified Purchase:Yes
[This review was collected as part of a promotion.] Everything works great. Good processor speed. Great value for price.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Customer Rating
1
Horrible Experience! Bad Quality
on April 6, 2022
Posted by: sahil427
from Toronto
Network Adaptor stopped working after 1 month. Replacement could not be done as it was past 30 days. Called in 3 times, they took all details, put me on hold and cut the call. Ticket was registered but no one contacted me. Finally escalated after 10 days to get details of the ticket.
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, April 7, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We apologize for any inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com
Posted by: Josekbeta
from Montreal
Verified Purchase:Yes
[This review was collected as part of a promotion.] This is a great laptop! Powerful, reliable and is perfect for any sort of work. The design is also top notch. Excellent choice!
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Travis M
from Toronto Ontario
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great product, easy to set up, fast, no issues thus far, highly recommend
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: CLYg
from Edmonton, AB
Verified Purchase:Yes
[This review was collected as part of a promotion.] Great computer. Sleek and modern design. Solid sturdy aluminum build yet very light and easy to use on the go. Surprisingly good speakers. Only drawbacks are the fairly short battery life, relatively dim screen, and loud fans.
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Tony20220401
from Edmonton Alberta
Verified Purchase:Yes
[This review was collected as part of a promotion.] Feels very sturdy and runs fast. Battery seems not as good as described but good enough
I would recommend this to a friend!
Written by a customer while visiting lenovo.com
Posted by: Mirian
from Toronto
Verified Purchase:Yes
[This review was collected as part of a promotion.] Shortly after receiving My think book, it went into hibernation mode for some odd reason. After that, the battery depleted quickly. I was about to return it but my husband was able to get it to work again. It was annoying to have had these early issues after waiting and paying so much for the think book. .
No, I would not recommend this to a friend.
Response from lenovo.comBy Adrian_Lenovo, Customer Service, May 18, 2022
Lenovo appreciates all feedback and thank you for taking the time to rate and review our product! We want our customers to have a superb experience as you help us to continually evaluate our current products and services, and if necessary, change to meet your needs better. We apologize for your inconvenience.
Very Respectfully,
Adrian_Lenovo
Very Respectfully,
Adrian_Lenovo
Written by a customer while visiting lenovo.com