Customer reviews from Quip
Quip - Smart, Rechargeable Toothbrush - All-Pink
Average customer rating
4.3
(811 Reviews)
Rating breakdown 811 reviews
5 Stars
492
4 Stars
169
3 Stars
70
2 Stars
35
1 Star
45
89%of customers recommend this product.
(
549 out of
616)
Customer Reviews for Quip - Smart, Rechargeable Toothbrush - All-Pink
Customer Rating
1
Stops working after changing head
on July 25, 2025
Posted by: 1289
This is my second sonic recharable toothbrush. I love everything about the design and app. HOWEVER, just like with my first toothbrush, this one completely stopped working after I changed the head. The battery is charged but the brush won't turn on. It's a great brush for three months, just not longer than that.
No, I would not recommend this to a friend.
Response from QuipBy Customer Support, July 27, 2025
We're so sorry to hear about this. If you could chat in or email us at help@getquip.com, we would be happy to look into this for you.
Written by a customer while visiting Quip
Customer Rating
4
Great toothbrush - poor finish
on July 5, 2025
Posted by: RLK7
I have the pink version and I have been using this brush for a while now and it's still my primary toothbrush. It works well and holds a charge for a long time - over a month of 2x a day use. The only issue with the brush is within a month the pink paint on the handle began peeling off. I haven't replaced it because it's still functional, but it was disappointing that the finish was so poor for as much as I paid. I have had a few of their less expensive battery brushes previously that I now use for travel or spares, all metal, and I have never had this trouble. I want to try the next gen brush, but if it has the same painted finish, I would hesitate to buy it.
I would recommend this to a friend!
Response from QuipBy Customer Support, July 8, 2025
Thank you so much for taking the time to leave a review! If you chat in or send us an email at help@getquip.com, we'd be happy to look into your replacement options.
Written by a customer while visiting Quip
Customer Rating
2
Does not last long
on June 25, 2025
Posted by: Baileigh
This is a great toothbrush but I'm on my second one and its already breaking again. The head slides off easily while I'm brushing and I have to keep clicking it back into place. The charge barely lasts and to even turn it on I have to set it on the charger and that automatically turns it on. Just annoying that its such poor quality and that I keep having to replace them as they are not really inexpensive.
Written by a customer while visiting Quip
Customer Rating
3
Great while it lasts…
on June 18, 2025
Posted by: Susan
Worked well for the first 6months and then the timing and syncing became increasingly erratic. This is my second brush of this line and I had similar issues with the first one. I really like the clean, minimalist design of the brush itself as well as the smart brush concept (truly helped me with brushing consistency and quality), but I wish it were more reliable.
Written by a customer while visiting Quip
Customer Rating
2
Poor quality toothbrush
on June 13, 2025
Posted by: Samara
Disappointed yet again. I’m on my third Quip toothbrush and the very first one lasted for years. The second one I thought was faulty as it wouldn’t stay on while brushing and then wouldn’t hold a charge. I was sent a replacement and now this one will not charge at all. The quality just isn’t there.
Written by a customer while visiting Quip
Customer Rating
3
Not as expected
on May 31, 2025
Posted by: Mary G.
Glad to know I’m not the only one! I’m on my fairly new replacement brush and same issue— shuts off while brushing and fully charged :(
Written by a customer while visiting Quip
Customer Rating
2
Cheap plastic brush heads
on May 16, 2025
Posted by: Paul
I’ve had my rechargeable sonic smart brush for about 9 months and have replaced the brush head three times. The new brush heads do not stay clicked down onto the handle.
Written by a customer while visiting Quip
Customer Rating
2
Issues from the start
on May 6, 2025
Posted by: Lara
I thought I must have bought a faulty brush, but looks like other people have had similar issues. From the first time I used it, it would randomly shut off during use. At first just once, and then I could turn it back on and start over. Now after several months, it won’t make it through a single cycle. Total waste paying for the smart brush. Never had this issue with the previous models. Been using Quip brushes for years. On my third brush for myself and I’ve bought 2 for other people. I don’t think I’ll buy another one after this.
Written by a customer while visiting Quip