Customer reviews from philips.com
Philips Sonicare - 9000 Special Edition Rechargeable Toothbrush, HX9911/91 - Black/Purple
Average customer rating
4.7
(126 Reviews)
Rating breakdown 126 reviews
5 Stars
105
4 Stars
14
3 Stars
1
2 Stars
1
1 Star
5
96%of customers recommend this product.
(
107 out of
111)
Customer Reviews for Philips Sonicare - 9000 Special Edition Rechargeable Toothbrush, HX9911/91 - Black/Purple
Posted by: Renzo2023
from South Glens Falls
Gender:Female
Verified Purchase:Yes
[This review was collected as part of a promotion.] The Philips really kept the stains off my teeth - only after a week the brush was getting louder and sounded like something broke inside.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Great Buy
on July 10, 2023
Posted by: Kristok
from NYC
Gender:Female
[This review was collected as part of a promotion.] Love this product. Really feel that my teeth are getting cleaner and keeps you on track on how long you need to brush your teeth.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Posted by: CORDH
from Colorado
Gender:Male
Verified Purchase:Yes
[This review was collected as part of a promotion.] Love the pink color but I was disappointed that the case was not matching pink as shown in the picture. Plain white was a little disappointing.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
1
Just disappointed
on May 29, 2023
Posted by: SomeName
The app support doesn't look the same as in the videos
No, I would not recommend this to a friend.
Response from philips.comBy Bhargavi, Philips consumer care, May 30, 2023
Hi there,
Thank you for taking the time to share your review with us. We're sorry to hear that you're facing issues with the app support for your Philips Sonicare toothbrush.
To assist you with this, we request that you get in touch with us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare).
Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Thank you for taking the time to share your review with us. We're sorry to hear that you're facing issues with the app support for your Philips Sonicare toothbrush.
To assist you with this, we request that you get in touch with us via social media. We’re available on Facebook (@Philips) and Twitter (@PhilipsCare).
Don’t worry, if you don’t use Social Media, you can also reach out to us via the contact page: www.Philips.com/contact.
Hope to speak to you soon.
Kind regards,
Philips Consumer Care
Written by a customer while visiting philips.com
Customer Rating
5
This has quickly become my favorite brush.
on March 6, 2023
Posted by: Djanuaryjr
from Oklahoma
Gender:Male
[This review was collected as part of a promotion.] The 9000 Series is an awesome brush. It takes a few days to get used to it even if you have used a sonic type brush before but it is worth it. The brush heads seem to last longer for me since they sense pressure. Even though the pics do not show a major difference in whiteness it is mainly due to my camera. In the mirror and in person there is certainly a big noticeable difference. I have been really happy the last month using this brush. The cost of the brush is well worth it.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
A fantastic way to maintaining dental health
on March 2, 2023
Posted by: toothman007
from Atlanta, GA
Gender:Male
[This review was collected as part of a promotion.] I've had many electric/power brushes over the years, but this new 9000 series is the best by far. It's quiet, powerful, long lasting and really cleans the hard to reach places with the smaller head and brush designs. I've been very impressed, and recommend this for anyone looking for a simple way to improve their oral hygiene.
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Like leaving the dentist feeling!!!
on February 22, 2023
Posted by: TexasChic
from South Texas
Gender:Female
[This review was collected as part of a promotion.] Best electric toothbrush I used. Cleans the hard to reach areas with the strong pulsing and perfect size brush. I love all the different settings I can choose from depending on what I need. I’ve been using this toothbrush for 4 weeks and have noticed my teeth have whitened slightly and I’m sure over time will continue to do so. The charging dock is sleek and not bulky. I’m going to purchase for my husband and daughter! Oh and it held a charge for a four day trip without losing any strength. Such a great toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com
Customer Rating
5
Fresh clean feeling!!
on February 14, 2023
Posted by: DallyKirbyMom
from Medford,WI
Gender:Female
[This review was collected as part of a promotion.] I have sensitive gums. My dentist said I have been brushing too hard for years and suggested I try an electric toothbrush. I'm so glad I purchased the Phillips Sonicare! It simply glides along my gum line without any pressure and gives a much cleaner feeling than a manual toothbrush!
I would recommend this to a friend!
Written by a customer while visiting philips.com