Customer reviews from blackstoneproducts.com
Blackstone - E-Series 22 In. 2-Burner Electric Countertop Indoor or Outdoor Griddle - Black
Average customer rating
4.4
(1,336 Reviews)
Rating breakdown 1,336 reviews
5 Stars
920
4 Stars
228
3 Stars
80
2 Stars
48
1 Star
60
62%of customers recommend this product.
(
124 out of
199)
Customer Reviews for Blackstone - E-Series 22 In. 2-Burner Electric Countertop Indoor or Outdoor Griddle - Black
Customer Rating
1
Griddle turns off, brand new out of box
on May 17, 2025
Posted by: Tyra F
Griddle turns itself off before it reaches temperature
Response from blackstoneproducts.comBy Customer Support, August 18, 2025
Hello, and thank you for leaving a review! We appreciate you pointing this out. It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Just bought Yesterday/cooked on today
on May 18, 2025
Posted by: P. J.
from Lake Ozark, MO
Gender:Male
Bought because condo association banned all grills except electric. Cooked scrambled eggs & bacon this morning. Worked great. Extremely easy cleanup. Watched a couple YouTube videos so I knew the sides of the griddle would be cooler than the middle. Had to watch the eggs as they wanted to go directly to the grease pan, but knew about that too.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Disappointed
on June 14, 2025
Posted by: Joanie P
I can’t keep it running. Keeps kicking off … tried 3 different outlets.
Response from blackstoneproducts.comBy Customer Support, August 25, 2025
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
E Series With Cart
on July 24, 2025
Posted by: Jacob C
Cart scratched very easily, assembly instructions were some of the worst I’ve ever seen.
Response from blackstoneproducts.comBy Customer Support, September 22, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Bad from the start
on December 29, 2025
Posted by: Steven G
Brand new and doesn't work. Keeps coming up E2 error. Very disappointed.
Response from blackstoneproducts.comBy Customer Support, January 2, 2026
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Handle fell off
on December 30, 2025
Posted by: Meriruth W
The handle fell off the cover before we even removed it from the box. The screws that were holding the handle to the hood are too short and stripped out of the hood and where just loose in the box.
Response from blackstoneproducts.comBy Customer Support, December 30, 2025
Hello, and thank you for leaving a review! It looks like you worked with our team and we were able to get this resolved. If you need anything further, please let us know!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Loose screws
on January 22, 2026
Posted by: Juan Z
Love the grill and works greats! However, one of the Lid screws came loose and the screw is striped.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Electric Griddle
on January 23, 2026
Posted by: Robert O
Haven't used yet but upon receiving it, appearance is nice, assembly was super easy. I do like the cook surface in hopes it lasts long time. Looking forward making some meals on it.
Written by a customer while visiting blackstoneproducts.com