Customer reviews from blackstoneproducts.com
Blackstone - E-Series 22 In. 2-Burner Electric Countertop Indoor or Outdoor Griddle - Black
Average customer rating
4.4
(1,114 Reviews)
Rating breakdown 1,114 reviews
5 Stars
765
4 Stars
193
3 Stars
60
2 Stars
42
1 Star
54
63%of customers recommend this product.
(
123 out of
194)
Customer Reviews for Blackstone - E-Series 22 In. 2-Burner Electric Countertop Indoor or Outdoor Griddle - Black
Customer Rating
5
I love this griddle
on January 29, 2025
Posted by: Gregory M
I have to cook most of the time due to work schedules and I can do this inside without making a mess. And the nonstick is the first truly nonstick I have ever had. I love it
Response from blackstoneproducts.comBy Customer Support, January 29, 2025
We appreciate your review! We are glad to hear you love it.
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
If you have any questions, please reach out to us!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Electric Griddle
on January 30, 2025
Posted by: Brenda F
It’s beautiful have not used it yet!
Response from blackstoneproducts.comBy Customer Support, January 31, 2025
Thank you for the review!
If you have any questions regarding seasoning or storage please let us know!
support@blackstoneproducts.com
Welcome to the Griddle Nation and happy griddling!
If you have any questions regarding seasoning or storage please let us know!
support@blackstoneproducts.com
Welcome to the Griddle Nation and happy griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
First time
on January 30, 2025
Posted by: Steven S
First time user
Response from blackstoneproducts.comBy Customer Support, January 31, 2025
Thank you for the review!
If you have any questions regarding seasoning or storage please let us know!
support@blackstoneproducts.com
Welcome to the Griddle Nation and happy griddling!
If you have any questions regarding seasoning or storage please let us know!
support@blackstoneproducts.com
Welcome to the Griddle Nation and happy griddling!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Not worked from the beginning
on January 30, 2025
Posted by: Jason F
Every time I try to turn on and warm up the grill it warms to about 200 degrees and then shuts off automatically.
Response from blackstoneproducts.comBy Customer Support, Customer Support, February 1, 2025
Thank you for this review! We apologize for this situation. We see you have already worked with an agent to get this resolved. If you need any further assistance, please reach back out.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Exactly what I wanted
on January 31, 2025
Posted by: Ryan W
Cooks very well and super easy clean up! The non stick works great.
Response from blackstoneproducts.comBy Customer Support, January 31, 2025
Thank you for the review! We hope that you'll have some tasty meals with your unit. Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Great but,
on January 31, 2025
Posted by: Paul N
Great product but I wish there was a way to actually lock the cover to the base. You need to be careful to not push it rearwards when opening or the cover will disengage from the base.
Response from blackstoneproducts.comBy Customer Support, February 21, 2025
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Covenant and Non Stick, but surface temps off
on February 5, 2025
Posted by: Clay
from Dayton, OH
Gender:Male
This is a very above-average electric indoor flattop. It has a great nonstick surface, but the cooktop temperature and heat setting do not match. It's about 50*f below what the dials read. If you want to cook something at 350... you need to set the temperature dials to 400-410. There are quite a few hot spots, and it shows on pancakes at times. It is easy to clean up and quick and easy to fix the family's meal, but I don't expect this griddle to last more than 18 months. Maybe two years.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, March 21, 2025
Thank you for leaving us a review! We are sorry to hear that your griddle is having heating issues. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone griddle
on February 7, 2025
Posted by: Tammy B
Just put together. Haven’t had a chance to use yet.
Response from blackstoneproducts.comBy Customer Support, March 21, 2025
Thank you for the review! We hope that you'll have some tasty meals with your unit. Please let us know if you need anything in the future and happy griddling!
Welcome to the Griddle Nation!
Welcome to the Griddle Nation!
Written by a customer while visiting blackstoneproducts.com