Customer reviews from blackstoneproducts.com
Blackstone - E-Series 22 In. 2-Burner Electric Countertop Indoor or Outdoor Griddle - Black
Average customer rating
4.4
(1,112 Reviews)
Rating breakdown 1,112 reviews
5 Stars
763
4 Stars
193
3 Stars
60
2 Stars
42
1 Star
54
63%of customers recommend this product.
(
123 out of
194)
Customer Reviews for Blackstone - E-Series 22 In. 2-Burner Electric Countertop Indoor or Outdoor Griddle - Black
Posted by: Anonymous
from South Carolina
Gender:Male
Verified Purchase:Yes
I Love It....This Device Has MAD Cooking Breakfast A Delight
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Posted by: Jenna C
from Richmond, VA
Gender:Female
Verified Purchase:Yes
I love it! It’s the perfect size and so convenient to pull out and put away whenever I want to use it. It also makes the most perfect pancakes I have ever seen in my life and I’m so excited for all the other things I can make on it!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Posted by: Not impressed
Gender:Male
Verified Purchase:Yes
It definitely does not hold the temp like it should especially for the price. Set it at 400° and put 4 cut up chicken breasts for fajitas temp drops to about 300 and won't recover or go over 315 until your done cooking.
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Avery, Customer Support, June 19, 2023
We are sorry to hear this! That griddle should definitely be performing better. If the foods are frozen or fresh out of the fridge, it is normal for it to zap the heat initially. After a few minutes, though, it should be recovering.
If you are still experiencing issues with that, please reach out to our support team via email at support@blackstoneproducts.com. We are happy to help.
If you are still experiencing issues with that, please reach out to our support team via email at support@blackstoneproducts.com. We are happy to help.
Written by a customer while visiting blackstoneproducts.com
Posted by: Casey
from Edwards, Ca
Gender:Male
Verified Purchase:Yes
Not a true blackstone, the fact that you have to utilize special tools when cooking on these really killed me. I get that there would be some sacrifice to have an electric version of a blackstone but I thought that they had figured it out, not made a “blackstone” that is a titanium mix that you can’t cut on and have to use nylon spatulas and tongs, no metal at all.
Besides that it works well, holds its set temp pretty decent and heats up reasonably fast. Cleans very easy, as do most non-sticks.
Besides that it works well, holds its set temp pretty decent and heats up reasonably fast. Cleans very easy, as do most non-sticks.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
I want to be Impressed
on January 18, 2024
Posted by: TheLastBoyScout
from Texas
Gender:Male
I received this as a gift for Christmas. I was absolutely excited after plugging it in and realizing how long it takes to come up the temperature, I’m not impressed. We use this to replace a smaller countertop electric griddle, which came to temperature in two minutes. This unit takes 15 minutes to get to temperature. I’m not impressed, the surface is amazing. Nothing sticks to include over cooked cheese. That’s impressive.
Is there a way to speed up the healing process? That’s not addressed in the owners manual.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Customer Support, January 31, 2024
Thank you for this feedback! Where this isn't like a normal pancake skillet, it takes a little longer to heat up. It is similar to our outdoor griddles that way, but it allows for an even cooking surface and better recovery times. Some customers can get it up to the higher temps in ten minutes or less by leaving the hood down.
If you have any other feedback for our team, please feel free to send it over! We always appreciate ideas and learning more about what you like and don't like. support@blackstoneproducts.com.
If you have any other feedback for our team, please feel free to send it over! We always appreciate ideas and learning more about what you like and don't like. support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Domed plate is a design mistake
on April 20, 2024
Posted by: Tim
from Fla
I own a 36" Blackstone and absolutely love it. It is everything Blackstone and my friends claim. But I can't say the same for the 22"Electric. I read reviews to not expect it to be able to heat to 500 degrees which I can live with. Mine gets to about 435 above the heating elements but quickly cools when food added. Still OK since it's electric and we just wanted something to use on our balcony at our winter condo. The major drawback is the domed plate. According to Blackstone the plate will flatten out when heated. Does not happen. Cooked about 6 times w it. Set it to 500 and leave top down for 15 min, even though directions say not to leave it closed longer than 10 min. Max heat has been 435. Plate has always stayed dome. Doesn't matter for most solid foods but eggs, pancakes, etc. Roll off to the sides. I can handle 2 or 3 eggs but tried 8 eggs yesterday. Eggs went everywhere. Probably lost 2 down the clean out. Unit is good but domed plate is a killer.
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Avoid at all cost!
on June 3, 2024
Posted by: Billdo72
from Ft Myers, Florida
Gender:Male
I was so excited to get this griddle and after the 3rd time cooking with it I am trying to think how I can get rid of it. The negative reviews are correct, cannot not maintain and recover from temperature drop from adding food. You cannot even cook with oil due to the bow in middle of cook top. I had a significantly more cost effective Presto griddle in the past that out performs this griddle by far. I owned a Blackstone gas griddle in the past and can’t be the put their name on this. Do the right thing and recall them. The only positive is it looks great!
No, I would not recommend this to a friend.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Beware: Read Review Wont hold heat and warranty!
on June 19, 2024
Posted by: Mark83
from North Carolina
Gender:Male
Cliff Notes Version. Won't hold heat when putting meat on it. The heat never recovers. Started warranty claim. Had me cook on it and show them video that temp drops and won't recover. They said great, then they asked me to cook on it AGAIN only this time take an infrared gun and show temps at 5,10,15, and 20 mins before they will send out another one. Beware if you buy a Blackstone product and it doesn't work. I finally said I'd just throw it out because this isn't worth the extra time. Read the reviews on this, lots of them with the same issue. Don't make the mistake I made.
No, I would not recommend this to a friend.
Written by a customer while visiting blackstoneproducts.com