Customer reviews from blackstoneproducts.com
Blackstone - Original 36 In. 4-Burner Outdoor Griddle with Foldable Side Shelves - Black
Average customer rating
4.6
(210 Reviews)
Rating breakdown 210 reviews
5 Stars
150
4 Stars
39
3 Stars
15
2 Stars
2
1 Star
4
71%of customers recommend this product.
(
12 out of
17)
Customer Reviews for Blackstone - Original 36 In. 4-Burner Outdoor Griddle with Foldable Side Shelves - Black
Customer Rating
4
Griddle
on November 22, 2024
Posted by: Lance B
Super cool don’t know why we have to warranty when it says one year warranty on the box?
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New griddle
on November 18, 2024
Posted by: Kathleen C
I really like this! Didn’t want one but now I see why everyone loves them!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Outside
on November 17, 2024
Posted by: Edward O
Worked great instruction alittle miss leading between M-6 screw and m-6 bolt instruction called all them bolt
Written by a customer while visiting blackstoneproducts.com
Customer Rating
1
Model Numbers not an options
on November 15, 2024
Posted by: John N
Couldn’t register my Model #2022 as it’s not an option.
Response from blackstoneproducts.comBy Customer Support, January 16, 2025
Thank you for leaving a review! We're sorry to see the one-star rating. We apologize for the registration page giving you issues with the selection of your model number. We are working on getting it updated. One of our support agents has reached out to you to ensure your unit was registered.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
New griddle
on November 11, 2024
Posted by: Jeff C
Was easy to assemble. Can’t wait to cook on it for the first time. Smash burgers and big breakfast
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great grill
on October 27, 2024
Posted by: Edgar R
Got this as a grill, best gift ever, I love this grill
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Solid but some quality control issues
on October 27, 2024
Posted by: Jack T
Easy to put together and get working. Minor quality control issues with pooling of original oil coating in the corners and one burner needs cleaning to get crisp flame. Looking forward to using this product.
First burners shooting yellow flame vs nice tight blue flame.
First burners shooting yellow flame vs nice tight blue flame.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Nice grill terrible leg support
on September 7, 2024
Posted by: Alex51
from California
Gender:Male
Legs broke the first time I moved it.
Can't find replacements
Can't find replacements
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Customer Support, December 17, 2024
Thank you for leaving us a review! We are sorry to hear that your unit's legs broke. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com