Customer reviews from blackstoneproducts.com
Blackstone - Original 36 In. 4-Burner Outdoor Griddle with Foldable Side Shelves - Black
Average customer rating
4.6
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
161
4 Stars
40
3 Stars
16
2 Stars
2
1 Star
4
72%of customers recommend this product.
(
13 out of
18)
Customer Reviews for Blackstone - Original 36 In. 4-Burner Outdoor Griddle with Foldable Side Shelves - Black
Customer Rating
4
Great griddle
on June 24, 2026
Posted by: Stephen B
It’s a good griddle. We had one issue with it with was minor, one of the screws was broken so I had to go to the hardware store but was cheap
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Assembly instructions incomplete.
on June 23, 2026
Posted by: Skeetjunkie
As with other products that must be assembled by the end user, the assembly instructions were incomplete. The literature said there was no AA battery. Ok, that’s fine. Unfortunately, the instructions did not tell me where to install the battery. Further, the instructions did not specify how or where the propane bottle support was to be installed. Finally, no instructions were given for the drip cup.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Nice Griddle
on June 21, 2026
Posted by: Jason S
First time ever using Blackstone Griddle . Cook 15 steak at one . Cooked great .
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Great grill
on June 21, 2026
Posted by: Keith C
Best grillbi have ever owned and i have owned a fee
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Best purchase ever
on June 14, 2026
Posted by: Bbygorl2026
from Floresville,TX
Gender:Female
This griddle changed my life. Cooking is easy and fun now!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Well made. Haven’t used yet
on June 14, 2026
Posted by: Mario W
Just put together today and have not used it yet
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Blackstone Assembly
on June 11, 2026
Posted by: Mark R
Overall good, but one of the wheels has a bent welded bracket, therefore the wheel is It sitting straight and bends in upon moving the grill. I am requesting a new wheel assy.
Response from blackstoneproducts.comBy Customer Support, June 11, 2026
Thank you for leaving us a review! We are sorry to hear that. One of our support agents has reached out to you via email so we can get this resolved for you.
We look forward to your reply!
We look forward to your reply!
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
no place to hand the lid
on June 4, 2026
Posted by: Mary89
from Bowie, TX
Gender:Female
I haven't used it yet, but I took the cover off and tried to hand it one the back with the hooks and it won't hang on the back because the grease catcher is in the way. Poor design.
No, I would not recommend this to a friend.
Response from blackstoneproducts.comBy Customer Support, June 10, 2026
Sorry for the confusion. This unit comes with just the hardcover. The hard cover is not meant to be used while cooking, which is why it doesn't attach. We do offer a hood for most of our units that can be purchased separately. Reach out to us, and we can help you find one that is compatible with your unit.
Written by a customer while visiting blackstoneproducts.com