Customer Reviews for Blackstone - Original 36 In. 4-Burner Outdoor Griddle with Foldable Side Shelves - Black
Customer Rating
5
best product
on April 9, 2024
Posted by: Joey P
we just started meatball sliders at our little small business here in Tempe Arizona and it works great
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
A literal Winner
on April 7, 2024
Posted by: Noel T
I entered a raffle, and this product was the grand prize. I haven’t had an opportunity to try it yet, as I just got this today. I will update and let you guys know how it does. From a quality build standard, it looks and feels really sturdy. It appears to be very well-made.
I am writing this review because I saw someone’s frustration with the igniter. All I got to say is that I was there and I kept looking for days to see what was wrong. Finally figured out it was the battery. Ugh. I just scraped the rust off the griddle. I’m glad I can fix it. At the price point I wish it came with the hard cover or the regular cover.
Just got the 36” griddle and the igniter will not work. Help!! I was excited to season and get started cooking this weekend.
I would recommend this to a friend!
Response from blackstoneproducts.comBy Avery, January 9, 2024
We are sorry it came with ignition trouble out of the box, it looks like you emailed our team and found an article that helped, and we are glad! If you need further assistance, please let us know!
Wife bought for me on fathers day 23, used maybe 6 times and the starter already needs to be replaced. Grill is worth the money but this is very frustrating. Need to order replacement online, stores do not carry
I would recommend this to a friend!
Response from blackstoneproducts.comBy Avery, October 9, 2023
Mark, we are sorry to hear the igniter is having trouble! We have a one-year warranty, so if you email or call in, we can help you get it sorted out. support@blackstoneproducts.com.