Customer reviews from blackstoneproducts.com
Blackstone - Original 36 In. 4-Burner Outdoor Griddle with Foldable Side Shelves - Black
Average customer rating
4.6
(223 Reviews)
Rating breakdown 223 reviews
5 Stars
161
4 Stars
40
3 Stars
16
2 Stars
2
1 Star
4
72%of customers recommend this product.
(
13 out of
18)
Customer Reviews for Blackstone - Original 36 In. 4-Burner Outdoor Griddle with Foldable Side Shelves - Black
Customer Rating
4
Wedding Gift
on August 16, 2026
Posted by: Taylor M
We received this as a wedding gift, we love it! Only thing negative is that it came with a dent on the back of the frame.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
New grill
on August 3, 2026
Posted by: Karen P
2420CA
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Easy assembly
on August 2, 2026
Posted by: Ben V
Love my new blackstone, very easy to assemble and prepare
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Blackstone
on July 23, 2026
Posted by: Tim C
Great grill
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
A bit disappointed so far
on July 23, 2026
Posted by: Michael J
Perhaps there's a learning curve, but I do not find the advertised independent heating zones to be very accurate and I find there are significant hot spots in the middle of the griddle. It was also a surprise to find that the griddle cannot be used with a cover while in operation, limiting its use. I do like the initial build quality.
Response from blackstoneproducts.comBy Blackstone Support, July 27, 2026
We appreciate your feedback. We are always looking for ways to improve our product and our processes. If you have any other concerns or recommendations, please send them to support@blackstoneproducts.com.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
4
Wish it came with a lid.
on July 17, 2026
Posted by: Heather P
There were a few issues in assembly with things lining up properly. Other than that I feel at the price point every grill/griddle should come with a lid and cover.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
3
Can’t wait to use it
on July 15, 2026
Posted by: Dennis R
I’m a caterer and have to do a lot of burgers and hotdogs. Hoping this can help my business.
Response from blackstoneproducts.comBy Blackstone Support, July 16, 2026
We hope your initial cooking experience is a positive one. Should you have any questions at any time, please do not hesitate to contact our support team at
support@blackstoneproducts.com. Our team will be pleased to assist you.
support@blackstoneproducts.com. Our team will be pleased to assist you.
Written by a customer while visiting blackstoneproducts.com
Customer Rating
5
Heats quickly cooks food perfect.Fuel saver!!!
on July 14, 2026
Posted by: Papito
from Canada
Gender:Male
Bought this a week ago had made breakfast,lunch and dinner,is 100% better than your traditional BBQ!!!Dont have to deal with flame ups burning your food,cleaning the mess under the grill replacind rusted burners and covers,etc....One just have to rid of small amount of fat!!!We are loving it!!!
The hard cover is a bit of an issue when hanging it on the back,but understandable!
WE RECOMEND THIS PRODUCT!!!
The hard cover is a bit of an issue when hanging it on the back,but understandable!
WE RECOMEND THIS PRODUCT!!!
I would recommend this to a friend!
Written by a customer while visiting blackstoneproducts.com