Customer reviews from ATT.com
Apple - iPhone Air 1TB (Unlocked) - Cloud White
Average customer rating
2.5 out of 5
2.5
(11 Reviews)
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
3
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
5
25%of customers recommend this product. 
(
2 out of 8
)
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Customer Reviews for Apple - iPhone Air 1TB (Unlocked) - Cloud White
Customer Rating
3 out of 5
3
Battery Sucks
on April 16, 2026
Posted by: PrettyLilJ
from Redlands, CA
Verified Purchase:Yes
I read about the battery issue but wow, it has to be on the charger a lot!
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - PabloMay 18, 2026
Hi, there. We appreciate your time taking to share the experience with your iPhone Air battery, and we understand you feel frustrated about its charge capacity. It is very frustrating to realize the battery fails to meet your standards. Our apologies for the inconvenience this may have caused.

As a friendly reminder, the iPhone Air prioritizes a slim profile; its battery capacity is smaller and is rated for about 12 hours of continuous web browsing. If high-demand apps like social media, video streaming, or games are used for long stretches daily, the battery will drain much faster, and a midday recharge will be needed.

However, here there are a few basic steps that can help with your battery life:

1️⃣-Check for and install any available software updates.
2️⃣-Review Battery Usage in Settings to see which apps are using the most power.
3️⃣-Reduce screen brightness.
4️⃣-Disable background app refresh for nonessential apps.

We highly recommend checking the iPhone User Guide:
🔗https://support.apple.com/guide/iphone/welcome/ios to learn more about your phone, its features, and how to maximize it.

We hope the previous tips help you get the most out of your iPhone. Thanks for being part of our AT&T community.
Written by a customer while visiting ATT.com
Customer Rating
2 out of 5
2
Get the Pro
on May 12, 2026
Posted by: The Brian Martin
from allentown, pa
Verified Purchase:Yes
The new smart button is more trouble than it's worth. The silent button is dumb and always causing problems. The camera is mediocre - get a pro. The case and feel are awesome, but the features are not impressive. Given the pro is only a little more, I really wish I'd gotten the pro.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Customer Rating
1 out of 5
1
Bad service
on May 24, 2026
Posted by: Bad service p
Verified Purchase:Yes
Bad service - horrible. Want to cancel
Written by a customer while visiting ATT.com
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