Customer reviews from ATT.com
Apple - iPhone Air 1TB (Unlocked) - Cloud White
Average customer rating
2.5
(11 Reviews)
Rating breakdown 11 reviews
5 Stars
3
4 Stars
0
3 Stars
2
2 Stars
1
1 Star
5
25%of customers recommend this product.
(
2 out of
8)
Customer Reviews for Apple - iPhone Air 1TB (Unlocked) - Cloud White
Posted by: JC Boan
from Greenville SC USA
Verified Purchase:Yes
Like the thinnest of the unit but very disappointed in camera and speakers
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Luvs2shop
from Az
Verified Purchase:Yes
It’s a beautiful phone but they have change the technology on the screens as of all 17 models. within three days of using the phone, my entire face was burnt, a solid rash and inflamed once I realized it was the phone screen. I immediately stopped using this phone and went back to my old phone within a 2 days of stopping use of the 17 air. My skin started to heal and went back to normal and hasn’t had an issue since.the new screens have GOT to be extremely bad for our skin and eyes . Guess I’m stuck with my 15pro .
Mind you this reaction was not from touching the phone to my face I never do that the reaction was to the type of light the phone uses simply shining in my face with regular texting etc ..
Mind you this reaction was not from touching the phone to my face I never do that the reaction was to the type of light the phone uses simply shining in my face with regular texting etc ..
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: 2001Dave
Verified Purchase:Yes
I would like a refund for this item
Written by a customer while visiting ATT.com
Posted by: Anonymous
Verified Purchase:Yes
Really enjoyed the lightweight simple iPhone Air that’s what I needed
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Sid j
from Kansas city
Verified Purchase:Yes
Simple, easy to use and durable.
No, I would not recommend this to a friend.
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Atlanta
Verified Purchase:Yes
Best iPhone yet. Most innovative model
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Anonymous
from Chicago, Illinois
Verified Purchase:Yes
This phone is perfect with how slim it is and the battery lasts a long time between charges.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: MattR28
from New Jersey
Verified Purchase:Yes
Just a terrible phone it looks nice that’s about it the speakers are bad very low the phone freezes and the camera isn’t that great I wish I could get rid of it sooner
Response from ATT.comBy AT&T CARE - Kevin, May 11, 2026
Hi Matt, we are very sorry to hear that you disliked the device. We know that having a smooth and reliable device is essential to completing tasks or enjoying content online. We know that the characteristics did not meet your needs and AT&T is here to offer you different options to address these problems. You can explore our latest phones at https://www.att.com/buy/phones/
Some of the good features of the iPhone Air include that it is the thinnest iPhone ever, with the power of a pro chip inside. At 5.6 mm, it has an Ultralight titanium frame and includes two advanced cameras in one.
We are here to help you, remember that sharing your review helps a lot, thank you for contributing to AT&T, we hope to make it right for you this time. If you need to contact us, you can do so at:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support/wireless
Some of the good features of the iPhone Air include that it is the thinnest iPhone ever, with the power of a pro chip inside. At 5.6 mm, it has an Ultralight titanium frame and includes two advanced cameras in one.
We are here to help you, remember that sharing your review helps a lot, thank you for contributing to AT&T, we hope to make it right for you this time. If you need to contact us, you can do so at:
📞 800‑331‑0500 (or dial 611 from your AT&T phone)
🔗 https://www.att.com/support/wireless
Written by a customer while visiting ATT.com