Hey Tim, thank you so much for sharing your experience with the iPhone Air! We're thrilled to hear that your new iPhone is exactly what you were looking for, light, slim, and enjoyable to use. We appreciate your feedback on the battery and are always striving to enhance every aspect of our products. Your insights help us improve and ensure the best experience for all our users. Feel free to reach out to us if you need help with exploring your device settings and features or tips on how to optimize the device battery. Thank you for choosing AT&T, enjoy your new iPhone Air!



Meanwhile, here are few tips for you to help optimize the battery life of your device:

1.Enable Low Power Mode: This mode reduces background activities, lowers refresh rate, and limits features like 5G and iCloud syncing. It's a quick way to extend battery life when needed.


2.Use Adaptive Power Mode: Available on iPhone 15 Pro and above, this mode learns from your usage habits and adjusts performance to save battery. It's a more gradual approach to battery optimization.


3.Adjust Brightness: Lowering your screen brightness can significantly reduce battery consumption. Use the Control Center to adjust brightness easily.

4.Disable Always-On Display: This feature can use a significant amount of battery. Disabling it can help conserve battery life.


5.Manage App Refresh: Turn off background app refresh to prevent unnecessary updates and battery drain.
By implementing these tips, you can help your iPhone Air maintain its battery life and performance over time

Hey Kristin, thank you for sharing your thoughts on the iPhone Air. We’re sorry to hear that your experience with the phone’s battery life and temperature hasn’t met your expectations. That’s certainly not the experience we want for our customers to have with their device, getting you a device that lives up to all your satisfaction and needs is what we we strive for. We’d like to learn more so we can help troubleshoot and see if there’s a solution—sometimes software updates, settings adjustments, or a quick check-up can make a big difference. Meanwhile, you can also reach out to https://support.apple.com/ where they can assist you with diagnostic and see if the device requires a hardware repair or not. We truly appreciate you taking the time to let us know, as it helps us improve our products and services.