Customer reviews from ATT.com
Apple - iPhone Air 256GB (Unlocked) - Sky Blue
Average customer rating
4.1 out of 5
4.1
(120 Reviews)
Open Ratings Snapshot
Rating breakdown 120 reviews
5 Stars
80
4 Stars
8
3 Stars
8
2 Stars
8
1 Star
16
79%of customers recommend this product. 
(
75 out of 95
)
Best Buy Privacy Policy
Customer Reviews for Apple - iPhone Air 256GB (Unlocked) - Sky Blue
Customer Rating
4 out of 5
4
charging
on November 10, 2025
Posted by: Sue D2
from Dallas Tx
Verified Purchase:Yes
Gets hot when charging overnight
I would recommend this to a friend!
Response from ATT.comBy -DavidAT&T CARENovember 21, 2025
Hello there! Thanks for sharing your experience with iPhone Air. It’s normal for an iPhone to get warm while charging, especially with fast charging or overnight use, but there are a few steps you can take to prevent excessive heat and protect your battery. If your iPhone Air is getting hot while charging overnight, consider the following tips to help manage and improve the situation:
1) Ensure that you are using the official charger and cable provided by the manufacturer, as third-party chargers may not be optimized for your device.
2) Avoid charging your phone on soft surfaces like beds or sofas, which can trap heat. Instead, place it on a hard, flat surface.
3) Remove any cases or covers while charging to allow better heat dissipation.
4) Check for any apps running in the background that might be consuming extra power and causing the device to heat up.
5) Consider turning off the device or setting it to Airplane Mode to reduce power consumption during charging.
6) Keep your device's software updated, as updates often include improvements for battery management and charging efficiency.
7) If the issue persists, it may be helpful to contact AT&T or the device manufacturer for further assistance.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Awesome
on November 11, 2025
Posted by: Helen bunevitch
from Scranton pa
Verified Purchase:Yes
Husband loves it works great
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Love the phone - So light
on November 11, 2025
Posted by: Anonymous
Verified Purchase:Yes
The phone is so light my wife loves the phone.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Great phone. Love how easy it was to transfer.
on November 11, 2025
Posted by: Anonymous
Verified Purchase:Yes
I love this phone It was so easy to transfer from my old phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Works as expected
on November 20, 2025
Posted by: Hobbit42
Verified Purchase:Yes
It works as expected. Light weight but doing everying well that we need
Written by a customer while visiting ATT.com
Customer Rating
4 out of 5
4
iPhone Air is sweet!
on November 21, 2025
Posted by: AirDaddyO
from Earth
Verified Purchase:Yes
Nice phone! My only peeve: The side button for the ring/silence makes it way too easy to accidentally mute the ringer when pulling or placing in your pocket. Maybe there's a way to change that button in the settings?
I would recommend this to a friend!
Response from ATT.comBy -EliAT&T CAREDecember 17, 2025
We appreciate you sharing your thoughts and experience on the iPhone Air. We're glad to hear that you're enjoying it. It really is a sleek and powerful device! The side ring/ silence button getting switched accidentally can be bit frustrating and irritating at the same, while the physical switch cannot be disabled, we are here to help you explore the device settings and find ways where we can adjust how your phone responds to the switch or use software-based controls like Focus modes to avoid missed calls. You can also visit this link: https://www.att.com/device-support/index/9006095/Apple/iPhoneAir where you can get to learn more about your device features and settings.

Here are some steps you can use to avoid accidental muting of the ringer on your iPhone Air, you can adjust the settings to prevent the side button from mutes the ringer. Here are some steps to follow:
1.Adjust the Ring/Silent Switch: If your iPhone Air has a Ring/Silent switch, ensure it is set to the "on" position to allow the ringer to play sounds.
2.Enable Change with Buttons: Go to Settings > Sounds & Haptics and enable the "Change with Buttons" option. This will allow the volume buttons to control the ringer volume.
3.Use the Action Button: If your iPhone Air has the Action button, you can customize it to perform a silent mode action. Long-press the Action button to mute or unmute the ringer.
4.Control Center: You can also use the Control Center to quickly switch between silent and ringer mode. Swipe down from the top-right corner of the screen and tap the bell icon to enable silent mode.
By following these steps, you can ensure that your iPhone Air's side button does not accidentally mute the ringer, allowing you to hear incoming calls and alerts without interruption.
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
Piece of the future
on November 22, 2025
Posted by: Anonymous
Verified Purchase:Yes
The future of apple and mobile phones. Just disappointed there won’t be a second generation most likely due to sales numbers and apple moving towards a foldable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5 out of 5
5
iPhone 17 Air
on November 23, 2025
Posted by: Anonymous
from Olympia, WA
Verified Purchase:Yes
Best iPhone I've owned. The small size makes it easy to keep in pockets. Seems very durable.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
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