Customer reviews from ATT.com
Apple - iPhone Air 256GB - Sky Blue (Unlocked)
Average customer rating
4
(107 Reviews)
Rating breakdown 107 reviews
5 Stars
71
4 Stars
6
3 Stars
7
2 Stars
8
1 Star
15
78%of customers recommend this product.
(
67 out of
86)
Customer Reviews for Apple - iPhone Air 256GB - Sky Blue (Unlocked)
Posted by: LesHistoires
from Exeter
Verified Purchase:Yes
Absolutely love the iPhone Air. After years with an iPhone 13 Pro Max, the performance and, of course, lightness of the Air is incredible and most welcomed. Have had zero complaints about performance, heating, battery life, and the feel in hand is worth the price. No hesitation recommending this and my shoulder blades are happier to boot!
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Customer Rating
5
The New Kid on the Block
on December 10, 2025
Posted by: DruWood
The iPhone Air is not bad. Contrary to negative opinions out there. If you NEED the bells and whistles, you should choose the Pro Max. Simple as that. There’s a lot of features the average iPhone user will never use. If you’re not a content creator, developer, etc, the iPhone Air will fit your lifestyle perfectly. It’s slim, thin, and powerful.
I would recommend this to a friend!
Written by a customer while visiting ATT.com
Posted by: Harley M
Verified Purchase:Yes
Loved the thinness. But the 1 camera is horrible. This would be the perfect phone if the camera was better.
Written by a customer while visiting ATT.com
Posted by: Happy Pig
Verified Purchase:Yes
Working great I love it faster than my old air fryer and I can cook and make calls at the same time 🌝 great quality and super fast for chicken
Written by a customer while visiting ATT.com
Posted by: Gilbert Romero
from Rockport TX
Verified Purchase:Yes
Yeah I don't know why you'd send me something like this y'all made me pay for the phone and then told me I couldn't have it couldn't give me an explanation why I couldn't buy the phone then you kept my money for two and a half weeks before I got it back
No, I would not recommend this to a friend.
Response from ATT.comBy AT&T CARE - Isabella, January 15, 2026
Thanks for raising this issue, Gilbert.
We completely understand how frustrating this situation must have been for you. You deserved clear explanations after being asked to return a phone you had just received.
At AT&T, we aim to provide customer care that is reliable, responsive, and focused on making every interaction feel simple and supportive. We’re sorry we didn’t meet that standard here.
If you notice any issues with your bill or need further assistance, please complete this self‑service form: https://www.att.com/get-support/?source=ILC309046520
Our team of experts will reach out as soon as possible.
Thank you for sharing your feedback. It helps us improve our processes and better serve our customers.
We appreciate you being part of AT&T.
We completely understand how frustrating this situation must have been for you. You deserved clear explanations after being asked to return a phone you had just received.
At AT&T, we aim to provide customer care that is reliable, responsive, and focused on making every interaction feel simple and supportive. We’re sorry we didn’t meet that standard here.
If you notice any issues with your bill or need further assistance, please complete this self‑service form: https://www.att.com/get-support/?source=ILC309046520
Our team of experts will reach out as soon as possible.
Thank you for sharing your feedback. It helps us improve our processes and better serve our customers.
We appreciate you being part of AT&T.
Written by a customer while visiting ATT.com
Posted by: Patricia Allen
Verified Purchase:Yes
I never accepted this phone. I refused it.
Written by a customer while visiting ATT.com
Customer Rating
1
scam phone
on November 16, 2025
Posted by: Kristy Lawrence
phone sent without authorization
The item was refused, there was no order
The item was refused, there was no order
Written by a customer while visiting ATT.com
Posted by: johanna carrington
Verified Purchase:Yes
I was scammed luckily i checked with att&t it didn't work returning the phone
I would recommend this to a friend!
Written by a customer while visiting ATT.com