Customer reviews from otterbox.com
OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad Pro 11" (4th gen, 3rd gen, 2nd gen, and 1st gen) - Scholar Grey
Average customer rating
3.1
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
29
4 Stars
10
3 Stars
12
2 Stars
20
1 Star
20
44%of customers recommend this product.
(
33 out of
75)
Customer Reviews for OtterBox - Symmetry Series 360 Elite Folio Tablet Case for Apple iPad Pro 11" (4th gen, 3rd gen, 2nd gen, and 1st gen) - Scholar Grey
Customer Rating
3
Some improvements over my 2018 version, not great.
on May 27, 2021
Posted by: Mcomeau334
There are some improvements over my previous 2018 (gen 1) version. The power & volume buttons now “click” distinctively, which always frustrated me on the “double click” for Face ID. But I DO NOT like the new way the case incorporates the Apple Pencil. It’s way to hard to get in and out.
Maybe I’ll get used to it. But I can already see myself dropping the pencil when trying to remove it.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , June 1, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series 360! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series 360! We appreciate your feedback, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Timmer
Verified Purchase:Yes
Sleek and good looking and with Outter you always have the best protection money can buy.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
Not even the right dimensions
on October 10, 2021
Posted by: arba
Camera cutout doesn’t even fit my camera in there and speaker cutout is in the wrong area. Literally unusable. Looks so nice tho but just doesn’t work
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 11, 2021
We're sorry to hear you've had some trouble with your new Symmetry Series 360 Elite Case. We're actually really meticulous when it comes to making sure our products work with the devices they're intended to cover, so an issue with overall fit is a rare thing indeed.
Is there any chance you have a standard iPad or an iPad Air device rather than the iPad Pro (11-inch) that this specific OtterBox was made for? Please feel welcome to give us a call at 1-855-688-7269 and we'll be glad to help get to the bottom of this mystery and figure out the best path to maximum protection going forward!
Best,
OtterBox Customer Service Team
Is there any chance you have a standard iPad or an iPad Air device rather than the iPad Pro (11-inch) that this specific OtterBox was made for? Please feel welcome to give us a call at 1-855-688-7269 and we'll be glad to help get to the bottom of this mystery and figure out the best path to maximum protection going forward!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
1
I should have read the reviews
on August 3, 2021
Posted by: WhyNickname
ugh! This case is designed so poorly! You have to wrestle with it to get the front cover open or fight with it to get the Pencil out. I thought the design looked protective and promising, but it is too aggravating to use.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , August 4, 2021
Hi there!
We're sorry to hear about your disappointment with your Symmetry Series 360 case! We appreciate your feedback about that case cover and Apple Pencil integration, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Symmetry Series 360 case! We appreciate your feedback about that case cover and Apple Pencil integration, and we'll be sure to get your thoughts passed up the ladder to our design team. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Sturdy
on June 13, 2022
Posted by: Gala
from Las Vegas
Gender:Female
[This review was collected as part of a promotion.] I hot this case for my husband's iPad and it fits great! Very well made with attention to details. Like how half of it is see through and the other half, the flip side, is this gorgeous blue. Made of quality materials, I trust it will protect it just fine.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Easy to use
on June 14, 2022
Posted by: Deanny
from Chicago, IL
Gender:Female
[This review was collected as part of a promotion.] This is such a small object that makes such a big difference. This takes no time to get set up and ready but it improves every aspect of my iPad use. Whether I’m actively working on a task or just keeping it safe on the go, I’m happy with how this helps each thing I do
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
My new cover!
on June 22, 2022
Posted by: MaiMai20
from Charleston, SC
Gender:Female
[This review was collected as part of a promotion.] The Otter iPad Pro Symmetry Series 360 Elite is just what I needed for my IPad Pro. My previous cover wore out and didn't look nice like this cover. The rich blue color and the sleek design, made my tablet look stylish. The cover was easy to get on and fit my iPad perfectly. I was impressed by the durable material which is also easy to keep clean.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5
Great iPad case
on June 26, 2022
Posted by: CorbiReviews
from PA
Gender:Female
[This review was collected as part of a promotion.] You can always count on Otterbox to make a great case. This iPad case is really excellent - I don’t need super heavy-duty protection, just something to keep it from getting scratched or banged up during everyday use. This case provides that. It’s easy to put it on the iPad, and has that nice magnetic closure feature, where it turns off your screen when you close the case. You can also use the case to prop up your iPad on a surface…such as a table, while you’re eating breakfast. Works much better than propping it against the milk carton, I can tell you.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com